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Technology - HSCN Access Services DPS

Clarifications

There are 131 clarifications for this DPS

147. Good afternoon, In reference to the following questions, please can you clarify what consists of documentary evidence? Please confirm what is meant by 'Upload documentary evidence for a certificate' 179. Upload documentary evidence for a list of relevant principal contracts for goods and/or services provided in the last three years 180. Upload documentary evidence for a certificate for each principal contract for goods and/or services provided in the last three years Thank you
Question 179 and 180 is related to question 150; "Can you supply a list of your relevant principal contracts for goods and/or services provided in the last three years?" Question 180 is asking for the evidence required for question 150. Further information for what is required in this certificate can be found in Procurement Policy Note 04/15 (Taking Account of Supplier's Past Performance) which you can access on the gov.uk website through this link: https://www.gov.uk/government/publications/procurement-policy-note-0415-taking-account-of-suppliers-past-performance
Answered
23/01/2023 08:33
146. The DPS has been re-published on Find a Tender Service on 13th January. We believe that this is an extension to the existing DPS and that therefore existing suppliers under RM3825 do not need to take any action. Is this correct?
That is correct. The RM3825 HSCN DPS is being extended to 23.5.2028 and an extension notice is due to be sent out to all appointed suppliers to formalise this process shortly.
Answered
16/01/2023 09:07
145. Can you please outline(or refer me to a relevant guide) the process of getting new suppliers to join or register on this DPS.
For complete instructions on how to apply for the RM38255 - HSCN DPS, please review the DPS Needs document which forms part of the bid pack and can be accessed at the URL address below and navigate to the bid pack for HSCN Access Services. https://supplierregistration.cabinetoffice.gov.uk/dps
Answered
20/04/2021 16:18
144. Could you please clarify if my interpretation on the Management Levy is correct. Clause 20, page 18: This means that the supplier only pays a levy of 1% / month currently where they have had business that month and not a rolling 12 month levy payment. "Management Levy" means the sum payable by the Supplier to the Authority being an amount equal to (1%) of all Charges for the Goods and/or Services invoiced to the Contracting Authorities by the Supplier (net of VAT) in each Month throughout the Dynamic Purchasing System Period and thereafter until the expiry or earlier termination of all Contracts entered pursuant to this Dynamic Purchasing System Agreement;
CCS can confirm that this is the correct interpretation. A supplier would only be required to pay the 1% levy on what was made from contract earnings that month. If no business was taken in a month then CCS would not ask for the 1% levy.
Answered
26/10/2020 14:44
143. There are 12 unanswered Clarification Questions on the final page. Can you confirm when these will be answered ?
CCS are not aware of any clarification questions that have not been answered. Can you clarify what questions you are referring to?
Answered
13/02/2018 17:05
134. Why has the old Clause 24.6 been removed in the most recent update to the DPS Agreement, i.e. the following deleted text "A Party shall not be responsible for any Loss under this Dynamic Purchasing System Agreement if and to the extent that it is caused by the default ("Default" where such a default is on the part of the Supplier) of the other". Why should the Parties not have the protection of that clause?
Wording relating to the Authority's liability for losses where there is a default has been retained. Similiarly there is provision for Supplier liability in the case of Supplier default. We do not feel that the old clause 24.6 is needed.
Answered
06/11/2017 22:44
133. Can you please provide copies of all questionnaires / forms that bidders are required to complete in order to apply for a place on the RM3825 DPS. We understand that depending on the answers we provide to the initial Selection Questionnaire we may be required to complete additional forms. In order to complete our governance for submission of our DPS application, we require advance sight of all information that may ultimately be required.
Questions are available to download. Firstly, ensure the filters are set to 'any' on the 'Profiles' tab of your Supplier Registration Service Dashboard. Scroll down to find the Questionnaire that you wish to download the questions for, and click on 'View'. Once you have clicked on 'View', you will be directed into the Questionnaire with all the Questions and Answers for review. On the right hand side, under 'Other options' you can click on 'Download questions'. This will download a PDF version of the Questionnaire - this will not include any answers provided. You are able to download questions for the assessment you are completing without having fully submitted the questionnaire. Whilst completing a questionnaire, a user can also choose at any point, to 'Save and view answers' return to their Dashboard and repeat the above steps. A user also has the option to 'Download questions' after completing (an SQ or DPSQ) questionnaire.
Answered
06/11/2017 22:40
132. We note the response to our earlier question relating to Schedule 10 Guarantee (question ID #34). The response refers bidders to clauses 2.1 & 2.4 of Schedule 10 but those clauses do not contain any express clarification that amounts recovered are not paid twice. The response refers to consistency with other CCS agreements, but removal of this clause is not consistent with the CCS RM1045 terms upon which RM3825 is based. We assume that the Authority is not seeking the right to recover amounts twice, so assume that clarification to the contrary is ultimately acceptable. If the Authority's concerns are with the drafting of that removed clause 2.5 rather than an objection to clarification in the deed, then perhaps the following drafting would be preferred and could be included at the end of the deed rather than in section 2: "The Beneficiary shall not be entitled to recover sums under this Deed of Guarantee to the extent that it has already recovered amount(s) in respect of the matter or circumstance that gave rise to the claim under this Deed of Guarantee from the Supplier under the Guaranteed Agreement.".
Schedule 10 was updated in line with standard drafting, which now omits the referenced paragraph.
Answered
06/11/2017 19:04
131. We understand that under law we will be a Controller in relation to certain Personal Data provided by the Customer to the Supplier that the Supplier processes for its own limited purposes e.g. operational contact details that the Supplier uses for contract management purposes. Could clause 30.7.1 be updated to reflect the Supplier's role as a Controller under this Agreement?
The clause of the Call Off Terms sets out that the customer is "a Data Controller" and that the supplier is "a Data Processor". This does not preclude the supplier also being a Data Controller in certain regards, it sets out the general relationship in regards to the contract. The Data Protection Laws cover the management of Personal Data generally under the contract.
Answered
06/11/2017 19:03
130. The definition of Data Loss Event, in both Schedule 1 of the RM3825 Call Off Terms and Schedule 1 of the RM3825 DPS Agreement, appears to have been drafted to reflect the definition of Personal Data Breach from the GDPR, for consistency can the definition of Data Loss Event be amended to the drafting of the actual definition of Personal Data Breach?
The definition of "Data Loss Event" will be amended to bring it in line with the drafting of Personal Data Breach from the GDPR.
Answered
06/11/2017 19:02
129. What notification requirements is the Authority referring to in Clause 30.7.5 of the RM3825 Call Off Terms and Clause 21.6.5 of the RM3825 DPS Agreement? Are the notification requirements referred to in these clauses those relating to a Supplier's breach notification requirements under Article 33(2)?
While the clauses would relate to the obligations under Article33(2) the drafting is intended to cover any similar obligations that may be found in the Data Protection Laws either currently or in the future.
Answered
06/11/2017 19:01
128. Clause 21.6.9(c) of the RM3825 DPS Agreement will be unacceptable because such access will cause the breach of the Supplier's other agreements with third parties (including agreements with public and private sector) and would provide inappropriate access to third party information. The obligation at 21.6.9(b) to cooperate fully with an Authority investigation should be sufficient in the scenario envisaged in Clause 21.6.9. Could you please remove Clause 21.6.9(c) of the RM3825 DPS Agreement, this will be a critical matter for our forthcoming governance reviews.
We will seek to clarify and limit the authority rights under this section by amending "(c) provide immediate access to the Supplier's premises and systems for the purposes of any Authority investigation under this Call Off Contract;" to "(c) provide immediate access to the Supplier's premises and systems for the purposes of any Authority investigation being conducted pursuant to Clause 21.6.9 (b) under this Call Off Contract;"
Answered
06/11/2017 19:00
127. Why is there no Commercially Sensitive Information schedule in the DPS Agreement? In RM1045 this was Schedule 13. How does the Authority otherwise expect to receive indication of this classification of information from Suppliers pursuant to the definition of Commercially Sensitive Information in Schedule 1 of the DPS Agreement, is this to be confirmed in writing under separate cover?
DPS Agreements are not personalised per supplier, so information cannot be recorded in a Schedule in the same way as they would be for a framework agreement. Any information submitted by a supplier as part of their SQ response should be clearly designated as ""Confidential"" if a supplier wants to be certain it be treated as such, subject to the Authority's responsibilities under relevant legislation and disclosure circumstances.
Answered
06/11/2017 18:52
126. Clause 37.1.2 suggests that Schedule 2 Part B (Key Performance Indicators) confers benefits to third parties yet we cannot see any such rights in Schedule 2 Part B, has the reference to this schedule been included in Clause 37.1.2 in error?
We agree that the inclusion is in error, and will amend 37.1.2 to remove the words "2 Part B (Key Performance Indicators), "
Answered
06/11/2017 18:50
125. Clause 30.7.9(c) of the RM3825 Call Off Terms will be unacceptable as such access will cause the breach of the Supplier's other agreements with third parties (including agreements with public and private sector) and would provide inappropriate access to third party information. The obligation at 30.7.9(b) to cooperate fully with a Customer investigation should be sufficient in the scenario envisaged in Clause 30.7.9. Could you please remove Clause 30.7.9(c) of the RM3825 Call Off Terms, this will be a critical matter for our forthcoming governance reviews.
We will seek to clarify and limit the authority rights under this section by amending "(c) provide immediate access to the Supplier's premises and systems for the purposes of any Customer investigation under this Call Off Contract;" to "(c) provide immediate access to the Supplier's premises and systems for the purposes of any Customer investigation being conducted pursuant to Clause 30.7.9 (b) under this Call Off Contract;"
Answered
06/11/2017 18:23
124. In earlier versions of the RM3825 DPS Agreement and in the RM1045 drafting upon which the DPS Agreement is based, there was drafting that made the allocation of Controller and Processor roles subject to the existence of Personal Data in the related service transactions, we believe that the previous CCS drafting should be retained in Clause 21.6.1 because there may be service transactions where there is no personnel data; this would avoid the incorrect allocation of roles for all parties in those instances.
It is likely that any compliant HSCN connection would be used to carry some personal data (e.g. patient records). Therefore we will retain the current drafting.
Answered
06/11/2017 18:19
120. Main Agreement schedule 9 clause 4: We note the responses to other questions on this clause and we disagree that the changes the Authority has introduced into clause 4 are "reasonable and proportionate to assure the Supplier's compliance with its obligations under the DPS Agreement". In our opinion it is not reasonable for a Supplier to determine that a Customer has followed a 'legitimately tendered procurement route' or whether the customer has followed an 'Authority mandated process'. Can the Authority please reconsider its position with respect to this clause?
As previously advised, these are standard reporting requirements (as are consistent with other recent procurements) which CCS considers are reasonable and proportionate to assure the Supplier's compliance with its obligations under the DPS Agreement. The clauses will remain as drafted.
Answered
06/11/2017 18:11
119. Main Agreement schedule 4 Part 2 (i): The current drafting of this clause is unclear, could the Authority please clarify the need for an European Single Procurement Document and consider redrafting this clause?
The requirement for and purpose of the ESPD has been explained in response to prior questions. The provisions will remain as drafted
Answered
06/11/2017 18:13
118. Main Agreement schedule 2 Part A, clause 3.1.5. Can the Authority please define and clarify the use of the term 'Pay-As-You-Go'? We note that many current commercial models used in the telecommunications space could already be considered 'Pay-As-You-Go'.
The term "Pay as You Go" is widely understood to be consumption based payment and should be construed as such.
Answered
06/11/2017 18:14
117. Main Agreement clause 27.6: Advance notification of a Change of Control (or potential Change of Control) is, our opinion, not lawful as it would likely force the Supplier to be in breach of insider trading regulations. Can the Authority please confirm that it shall revert clause 27.6 to the drafting contained in NSF?
Please refer to the wording at the end of Clause 27.6 which addresses this concern, namely ""...and provided such notification does not contravene any Law."" The Clause will remain as drafted.
Answered
06/11/2017 18:14

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