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What should I do if I can't find my D-U-N-S Number?

Answer Go to the 'I can’t find my organisation' page from the registration search results.   Background

How do I register my organisation?

Answer Go to the 'Register' page from the 'Home' page.   Background Each unique trading entity must register on the platform as...

My registration has to be approved by a User Manager. How do I find out who that is?

Answer Go to the Contact us form and request support with registration.   Background

What should I do if I can't find my organisation?

Answer Go to the 'I can’t find my organisation' page from the registration search results.   Background

Why do I need a secret question?

Answer You need a secret question if you contact the Support Team. You will be asked to confirm 2 random characters from your answer to verify your identity.   Background A secret question and answer combination provides increased security to your user account as only you should know this...


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