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Research & Insights

Clarifications

There are 141 clarifications for this DPS

81. DPS Order Schedule 14 - Please can confirm at what stage in the tender process any applicable service metrics will be proposed as intended for acceptance.
As Order Schedule 14 is part of the Terms and Conditions, any applicable service metrics would have to be included (and highlighted!) to bidders as part of the tender bid pack, so you (as the potential bidder) would have sight of it to review before deciding whether to spend your time on bidding for the opportunity.
Answered
17/03/2022 09:18
80. DPS Schedule 5 - Please can you confirm at what stage any final draft of penalties for delay in provision of MI will be provided during the tender process?
This is between CCS and the supplier, therefore any penalty with respect to repeated delays in provision of MI would be first discussed with you. There are conversations that would be had between CCS and the supplier long before penalties are employed, and these would be communicated clearly if no resolution could be agreed upon.
Answered
17/03/2022 09:19
79. DPS Core Terms 15.3 - Is a template for the potential confidentiality agreement intended between individuals and the authority available for review?
As the potential confidentiality agreement would be between the contracting authority (buyer/customer) and the supplier, they may differ depending on the government department undertaking the procurement. CCS does not mandate a template for other government departments to use.
Answered
17/03/2022 09:19
78. DPS Order Schedule 7 - Clause 1.5.3 - If a key member of staff is on 3 months or less employment contract notice it is not practicable to give three months' notice to the Authority as the Supplier itself will not have that degree of notice. Please can you clarify how this clause will be implemented?
Order Schedule 7 is an optional schedule. This means that the contracting authority (buyer/customer) can choose not to use it at all. Typically, it is not used at all if the contract duration is less than a year, or if listing key staff is not applicable to the specific requirement/situation. This schedule is very much used practically and would not be implemented unnecessarily - it will be made clear at the beginning of the tender whether the customer is using it or not and you will have an opportunity to clarify with them during the clarification period if it is unclear or impractical.
Answered
17/03/2022 09:20
77. Will we get through the SSQ if we answer 'NO' to question 155 re CyberEssentials as it is not yet in place? Then await to answer in the affirmative for the DPSQ
Yes, as long as you can provide your cyber essentials certificate by the commencement of first contract.
Answered
08/03/2022 14:47
76. Dear Sir /Madam, Questions 107 to 111 ask us to provide contact details for our DPS Agreement Manager; Authorised Representative; Compliance Officer; Data Protection Officer and Marketing Contact. Is there anywhere in the Bid Pack (I have looked through it) that details what being named would mean if we were to be successful i.e. what work would be required of them? Many thanks for your response.
They are defined in the Joint Schedule 1 Definitions as follows: Compliance Officer - the person(s) appointed by the Supplier who is responsible for ensuring that the Supplier complies with its legal obligations. Marketing Contact - shall be the person identified in the DPS Agreement Form. For smaller businesses these roles may not be applicable so it is acceptable for them to be not completed or listed as 'not applicable'.
Answered
22/03/2022 11:28
75. Appendix 1a (Letter of Confirmation of Works) includes the statement: '[CUSTOMER ORGANISATION] which is a company registered in [insert] under company number [insert company no.] and whose registered office is at [insert address].' Our clients are primarily Local Authorities. Please confirm how this form should be completed when the Customer Organisation is not a 'registered company' and does not have a 'company number'. As presented it will not be possible for our clients to compelete or sign Appendix 1a.
CCS is happy for this document, the Letter of Confirmation to be amended in order to change section 2 to reflect the organisation correctly and to best suit the contracting authority who is supporting your application by confirming the work you undertook - please be reassured that these documents are not contractual (despite the look and feel of them).
Answered
18/03/2022 08:10
74. Attachment 1a (The Letter of Confirmation of Works) includes the statement '[Customer Organisation] which is a company registered in [insert] under company number [insert company number] and whose registered office is at [insert address].' Our clients are typically local authorities - i.e. public sector organisation that are not registered companies. They will therefore not have a company number or a registered office and our clients will be unable to sign a declaration that refers to their organiation as being 'a company registered...'. We note from a previous response that Attachment 1a should not be edited. Therefore, please can you confirm how the form should be completed for such clients or if an alternative form suitable for public sector clients is available.
CCS is happy for this document, the Letter of Confirmation to be amended in order to change section 2 to reflect the organisation correctly and to best suit the contracting authority who is supporting your application by confirming the work you undertook - please be reassured that these documents are not contractual (despite the look and feel of them).
Answered
17/03/2022 09:20
73. With so many suppliers having difficulty getting a Carbon Reduction Plan in place, can this not be put on hold? We are being refused acceptance until we can produce one - our building has been more or less empty for 2 years due to the pandemic, we have a skeleton staff, and access to the building now is restricted due to building works. Pulling together a CRP is extremely difficult in these circumstance. Today I was quoted £3000 by a consultant to help draw up a CRP. You say there is a link to FAQs but I cannot find it. I think suppliers have been floored by this, especially SMEs who will not be bidding for projects over £5m.
A condition is that suppliers must produce a Carbon Reduction Plan and publish it to their website in line with Procurement Policy Note 06/21. This is required for continued appointment to the DPS irrespective of whether you intend to bid for contracts above £5M or not. we will accept a plan that does not contain all of the required Scopes listed in the PPN provided that you are committed to working towards provision of a final version with all of the required scopes in the near future.
Answered
08/03/2022 14:45
72. Dear DPS Team We are trying to manage the DPS framework accordingly, we have two contacts that receive enquiries it seems. Carry Stephenson seems to receive all of the CCS requests for proposals and about half those direct from clients (Carry is a super user on the portal) Boris Johansson (Authorised Representative) seems to be receiving the other half of the requests for proposals direct from other clients using the framework (like the one below as an example) Boris does not need to receive these - we would like them all to go to Carry Stephenson, and in addition to tenders_uk@systra.com It would seem therefore that the clients using the portal to select suppliers are not using it consistently. Please can you let me know if this is a problem others are having? Is that something you could please change for us? Perhaps by making it so that purchasers of research are forced to select the superuser rather than the (Authorised Representative) - and are you able to make a change such that we can have two superusers and add tenders_uk@systra.com as the second?
Please send a message to info@crowncommercial.gov.uk with your request and someone can look into this for you.
Answered
16/03/2022 13:20
71. Re Question 15 etc of the Selection Questionnaire. Where the Person of Significant Control is based outside of the UK, the postcode will only accept a UK postcode, please can you advise?
In this instance you could input your immediate parent company postcode in order to get through the application.
Answered
17/03/2022 15:48
70. For the selection questionnaire for the Research and Insights DPS, do we need to fill out questions 133-135 (contracts)? In the DPS needs, these questions are noted as non-applicable, however, I've seen these questions mentioned on the clarification questions page, which makes it seem as though we should answer.
They are non-applicable as per the bid pack.
Answered
08/03/2022 14:43
69. Hi there, I've just asked the question number 49 about word count. Please disregard this as I've found the answer within the Bid pack documents [i.e. 4096 characters (including spaces) ] - my apologies for missing this!
This question is no longer applicable.
Answered
16/03/2022 13:22
68. Dear Sir/Madam, In regards to providing the one research contract example in Question 56 and 57, could you let us know if there is a word limit for this response please. We are aware that we have to address all the points mentioned in Question 56 so want to make sure that we adhere to any word count / page limits. Thank you in advance for answering this query.
The word limit is 4096 characters (including spaces) as per the bid pack.
Answered
08/03/2022 14:42
67. Please can you confirm that evidence is not required to be submitted for Q166-Q172, Q176 and Q179-Q185 in the Selection Questionnaire as indicated in the document 'Dynamic Purchasing System (DPS) Needs' (point 73 - Selection Questionnaire - Not Applicable questions).
Yes, that is correct, evidence is not required to be submitted at submission stage for Q166-Q172, Q176 and Q179-185 as per the DPS Needs document.
Answered
13/01/2022 16:44
66. Q133 and Q134 on the Selection Questionnaire (contracts), (a) should we provide a client reference using Attachment 1a and (b) can there be overlap with the project example provided under Attachment 1?
Yes, please use Attachment 1a for the confirmation of work undertaken. Yes, there can be an overlap with the project example provided under Attachment 1.
Answered
13/01/2022 16:44
65. Hi there, I recall in the webinar it was mentioned that suppliers using the previous Research Marketplace would be able to skip the first stage. Could I please clarify at which point we join the process and the link we should follow?
If you are registered as a supplier for RM6018 Research Market place then you are able at the Supplier Questionnaire stage to use the option to "re-use an existing questionnaire" before moving to the DPS specific questionnaire.
Answered
13/01/2022 16:44
64. In response to the questions in the Registered 1 Questionnaire, if we are an organisation that has undertaken the appropriate work to be registered onto this DPS, however not under contract (as was an option for submission in the initial SSQ), what should we provide as evidence? Or would we not be eligible for acceptance onto this DPS?
You must provide one example of research work undertaken. Your response must include: A summary of the works/contract, demonstrating your technical capability and capacity to deliver a research project, detailing: - project name and research topic - research participants (where applicable) - methodology and approach The objectives and/or key performance indicators, set by the customer at the start of the contract, and how you were able to meet them (including targets and the results you achieved). The compliance criteria follows: Example can be from public or private sector Example provided must relate to services delivered during the past three (3) years, prior to publication of the contract notice to be valid as evidence for this procurement (i.e. not started before October 2018) The customer contact provided must be notified by you that they may be contacted by the Authority (the Authority reserves the right to validate the accuracy of details provided) Example must clearly and unambiguously fall within the scope of the research services Example of a contract awarded under Framework/DPS Agreements via call off contracts will be considered valid, but Framework Agreements themselves will NOT be considered valid Customer contact provided must not have been employed or appointed by your organisation, or from within your associated group of companies, within the past three (3) years prior to the publication of the contract notice for RM6126 Research & Insights Marketplace DPS (i.e. October 2018) Example may cover situations where your organisation was acting as prime contractor, key sub-contractor or part of a Group of Economic Operators The signature must be a wet signature where possible and not a printed name of the customer contact, if obtaining a wet signature is not possible then customer contact details will be used to validate the accuracy of details provided
Answered
13/01/2022 16:43
63. Do you meet the minimum level of economic and financial standing and/or minimum financial threshold specified within the evaluation criteria for this procurement? Where is the evaluation criteria? How can we tick yes or no if we don't have this? Thanks
Please refer to the DPS Needs document (which forms part of the RM6126 bid pack), paragraph 51, page 15 'Economic and Financial Standing' section. Also see Attachment 4 Financial Assessment Template (which forms part of the RM6126 bid pack), this shows the template CCS Commercial Finance team utilise.
Answered
13/01/2022 16:43
62. Re Commitment to have CyberEssentials in place - Are we required to have CyberEssentials in place in order to pass the DPS evaluation and get a place on the DPS. Or do you accept commitment to have CybersEssentials in place before a call-off award? If the latter - what evidence is required for commitment to have CyberEssentials in place for future award?
Yes, as long as you can provide your cyber essentials certificate at a later date you can be appointed on the DPS.
Answered
16/03/2022 15:36

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