Clarifications
There are 134 clarifications for this DPS
57. For the Contract example, we need to provide the email address of the Customer Contact person, is this mandatory ?
Yes as per 'Attachment 7 - Response Guidance for Contract Example', which can be found in the Bid pack, the third bullet point in the compliance criteria states that CCS may wish to contact the Customer in order to validate the contract example.
Answered
07/08/2019 14:20
56. For the Contract example, we need to provide the Start and End Date but if the project is still ongoing what should we enter in the End Date field.
CCS can confirm you input the expected end date of the contract (ie a date in advance).
Answered
07/08/2019 14:18
55. Can I use a US deployment of Intelligent Voice as my disruptive or radical innovation? Or does it have to be UK / EEA based?
The US is fine as its a GPA country.
Answered
19/07/2019 14:37
54. When using the Case Study Template, is there a maximum number of pages or word count limit for the submitted case study?
CCS can confirm that there is no maximum word count or number of pages for the Suppliers Case Study as this will not be uploaded onto the SRS system, which has limits on the numbers of characters in the response boxes.
Answered
07/08/2019 14:17
53. For the bit about PSCs, does this count the original founders? Or just outside investors?
It's just whoever has more than the 25% stake in the company.
Answered
18/07/2019 09:29
52. Could you please confirm if the contract example word limit is 500 words?
CCS can confirm that there is a character count limit on Q51 of the DPSQ, the contract eample. The character limit is 4,000 characters.
Answered
07/08/2019 14:20
51. In the READ FIRST Document its mentioned that we do not need to answer Part 3: (Dept of Health Questions) - Q157 - Q161. But I cannot see Q157, after Q156 there is directly Q158. Also since the application was not allowing me to save and proceed without answering Q158 - Q161 I had to answer it and its not allowing to deselect it.
Could you please guide on this.
The website should allow you to do this. However, if you are having technical issues please contact NQC who should be able to answer any queries.
Their contact number is 0845 299 2994.
Answered
18/07/2019 09:48
50. If we provide three contract examples do we need to provide the signed 'Letter of Confirmation of Works' for all three examples or only one
Bidders are only required to provide one contract example with a Letter of Confirmation of Works.
Answered
16/07/2019 12:25
49. Do we need to provide one contract example or three contract examples
Bidders are only required to provide one contract example.
Answered
16/07/2019 12:24
48. As mentioned in the 'RM6094 Customer Needs v1' document- Bidders are required to indicate which categories and services they are able to bid for. It is therefore essential that Bidders select the exact elements relevant to their service offering in order to be invited to the relevant Competitions.
Bidders need to specify the services as per in the Attachment 1 - Matrix.
Request to clarify where we need to select these services as we could not see these services while completing the Selection Questionnaire.
CCS can see that you have started to complete the standard Selection Questionnaire, but this has not yet been completed, once this is completed and submitted you will then be presented with the DPSQ (the DPS specific Selection Questionnaire) were you will then be presented with the service offerings available, which you will select all the services that you can deliver. For clarity, the services are not shown as questions in the standard Selection Questionnaire, but this (the Standard SQ) must be completed before you are presented with the DPSQ questions, which will include questions on the service offering.
Answered
17/07/2019 16:06
47. Hi,
Please may we be issued a Word version of the framework agreement?
Thanks
No a word version is not available but a non watermarked pdf version will be made available on you being successfully appointed as a Supplier on the DPS. This version will be presented when your application is placed in the 'Agreeing' stage (this is the stage were you will electronically agree to the DPS Terms and Conditions), as a DPS is a wholly electronic process you will be presented with a non watermarked version of the DPS Agreement at this stage, and this should be downloaded by the Supplier and will be your DPS Agreement.
Answered
07/08/2019 14:21
46. As mentioned in the document 'READ FIRST RM6094 DPS Needs v1' of BID PACK we do not need to answer 'Part 1: (CPV Codes) - Q3' but without selecting the CPV code it does not allow us to proceed further with next questions.
The website should allow you to continue your application without answering Part 1 however if you have any problems please contact NCQ who should be able to answer any queries.
Their contact number is 0845 299 2994.
Answered
16/07/2019 09:33
45. Can you please clarify if we need to create separate Selection Questionnaire for each service offering. e.g Artificial Intelligence and Automation-Machine Learning a separate Selection Questionnaire and for Artificial Intelligence and Automation-Robotic Process Automation a separate Selection Questionnaire
CCS can confirm that you are not required to complete a separate Selection Questionnaire for each service offering.
Answered
17/07/2019 16:04
44. Could the Authority confirm that Rate Card information is not required at this stage and will only be required when responding to a Customer Call for Competition?
Do Customers have the option to go Single Source or are competitions open to all suppliers who have registered the relevant services?
In order to appoint a supplier to this (or any other) DPS the contracting authority doesn't assess forward looking 'award' criteria, this includes price. All pricing will be set during a customers call-off.
Answered
03/07/2019 09:21
42. Our bid contains some commercially sensitive information that cannot be public facing. Could you please confirm if the responses will be made public?
T
As stated in the document entitled ' READ FIRST RM6094 DPS Needs' of the Bid pack, if you feel that a particular clarification question should not be published, you must tell us why when you ask the question. We will then decide whether or not to publish the question and the response or return a response to you confidentially via the DPS Marketplace.
Answered
08/05/2019 15:43
41. We have nearly completed the submission. However, upon doing this, we have encountered a new section named as SQ Evidence Submission (questions 166 to 185) - do these need to be completed?
There is an ask for the Contract Example, which is capped at 4,000 characters - but we have already put in the Contract Example in the SQ where there was no word or character cap for the Contract Example description.
This "new" questionnaire also asks for a Letter of Confirmation of Works - is this also required?
I have had a look through the bid pack and cannot find a section which provides step by step guidance on how to put forward a submission to get onto the Spark DPS - I am thinking to possibly restart the submission to avoid any issues.
CCS can confirm with reference to the Selection Questionnaire question numbers 166 to 185 these relate to evidence requests which align to responses provided earlier in the standard Selection Questionnaire. Suppliers can submit evidence at any time where applicable and you can therefore disregard these questions.
Regarding the contract example, as stated in the DPS Needs document at paragraph 31 to 34, when completing the contract example you can either complete question 133 of the Standard Selection Questionnaire, as you have done, or you can complete question 50 of the DPSQ Questionnaire. As you have already completed Question 133 you should find that your contract example has pulled through and is populated in Question 50 of the DPSQ. We will accept the information detailed in Question 133 of your Selection Questionnaire.
Regarding the Letter of Confirmation of Works, this is a mandatory requirement and is detailed in the DPS Need document at paragraph 35 to 37, and the template for the Letter of Confirmation of Work can be found at Attachment 8 of the Bid Pack.
On the final point the DPS Needs document contains details of how to submit a compliant tender for the Spark DPS, and will make reference to other Attachments that Suppliers must read and complete.
Answered
26/04/2019 09:22
40. Good morning,
Within the DPS Needs document, section 15 (h) states that 'you must have cyber essentials certification (Question 155 of the selection questionnaire).'
We do not have cyber essentials, so would be saying 'no' to question 155, but do have cyber essentials plus (and therefore would be saying 'yes' to question 156). Please can you confirm this meets your selection criteria?
Kind regards
CCS can confirm that by responding Yes to Question 156 - Cyber Essential Plus, that this does meet our selection criteria. Cyber Essentials, as a minimum, is required to join this DPS, therefore by having Cyber Essential Plus you meet this requirement.
Answered
26/04/2019 10:19
39. Please can I clarify with you whether the customer contract example provided needs to directly relate to delivery methods as listed within the Customer Needs document, page 10.?
Furthermore, if the customer contract example given relates to , for example the delivery method 'Internet of Things', and the bidder is awarded onto the framework, are they eligible to bid on all requirements, not just internet of things?
thank you
1) Yes your contract example needs to relate to at least one of the technologies listed in the Customer Needs document, pages 10 to 24.
2) The filter system is used to match customers to suppliers who can meet their needs, you will be invited to tenders for filters combinations that match those of your organisation, you should choose the filters that accurately match your own skills and capabilities. You can update your filters at a later date as your capabilities change.
Customers can use just one or multiple filters, this includes combinations of problem area, technologies and locations.
Answered
24/04/2019 13:47
38. Please can you confirm what is required for "Attachment 1 - Customer Filter" in terms of completion requirements and upload process by the Supplier?
CCS can confirm that Attachment 1 is for information only, providing bidders with details of the services filter options within this DPS, which bidders will be presented with as part of their supplier journey.
Answered
16/04/2019 12:22
37. Could you clarify whether the accreditations listed in Section 3.2 of the Customer Needs Pack are mandatory criteria?
If so, where in the Supplier Questionnaire/DPSQ Online Response are we expected to respond?
You do not need to be certified but we expect work under any call-off to carried out in line with the standards listed.
Answered
12/04/2019 15:36