Clarifications

84. Regarding product liability insurance at £1 Million, please could you confirm if this is a mandatory requirement? as a business we do not provide physical goods so we feel this is not relevant. Please clarify.

83. Hello. DPS Schedule 5 (page5) includes an embedded Attachment 2, which is the MI Data Template. This attachment doesn't appear to be accessible. The hyperlink on the same page goes through to a login screen for reporting MI to CCS. However there is no apparent facility to create a new user for this portal, only a login for existing users. Please can you supply a copy of Attachment 2 and instructions for creating an MI Reporting user account? Thanks.

82. Can you please clarify the word limit for the contract example descriptions?

81. Do you have specific outline of courses that would be included in each of the SOTS categories?

80. We are submitting prospectuses for the Bespoke Training & the Learning Technology lots - is there any expectation to include prices in the prospectuses for these lots? Is there any expectation to include prices at all during the on boarding phase, or do we submit prices once we are live on the DPS?

79. Is Part 3: NHS Requirements mandatory for this DPS? - Please can you explain how Q158-9 are relevant to this DPS - Is Q160 in relation to healthcare/ NHS trade bodies? - Does Q161 refer to an occupational health service for our staff or as a market offering?

78. The specification states that suppliers must provide a helpdesk service between 08.30 to 17.30 Monday to Friday. Can you please clarify if this needs to be in place perpetually throughout the DPS as a general helpdesk? Or only if specified by the buyer as a helpdesk for individual call off contracts?

77. A few of our sub-contractors are concerned around the GDPR for collecting their address. Is there a minimum level of information accepted for sub-contractors?

76. Regarding the pricing matrix, who will be able to see the information. Can you provide clarification as to why the %profit is required.

75. Can you provide clarification between virtual and virtual instructor led?

74. Under our delivery model, our delivery experts are not on our payroll, they are on associate contracts, however, they only deliver our courses/content. Would they be considered subcontractors?

73. The recent answer to a CQ about the Generic prospectus supply chain 100 word/300 word answer suggested that there are more of these short answers. Could you please tell us which of the answers that we understood to be 300 word answers (i.e the prose responses in the prospectuses and SOTS) are in fact only 100 words. Please note; as a user, word count limits are not visible - the word count is only revealed if error message is generated when saving a submission.

72. Please can you advise if we can submit an application directly for our products and service AND also be named as a sub-contractor in another submission for the same products and services? If so, can we be named as a sub-contractor in more that one submission?

71. re: SQ Part 3: NHS Requirements - Is this section mandatory for this DPS? - Please can you explain how Q158-9 are relevant to this DPS - Is Q160 in relation to healthcare/ NHS trade bodies? - Does Q161 refer to an occupational health service for our staff or as a market offering?

70. re: SQ - We don't have an immediate/ ultimate parent company so have selected n/a for Qs 6 and 7. However, Q130-132 require us to provide details of parent company accounts and guarantees. There is no option to select 'n/a' - only yes or no. Please can you advise on how to respond to these questions.

69. re: Q3 - CPVs - Please can you confirm that we should select relevant CPVs for the Learning & Training Services DPS and not the CPVs that cover our entire products and services across our firm

67. Good afternoon. Table 1 of Attachment 1f asks for a sliding discount scale based upon the number of delegates. On the third tab of the spreadsheet we are asked to input a price per course so there does seem to be a bit of anomaly here. We price and offer quantity discounts on a per course basis rather than per delegate. How can we best present our discount offer? Can we modify cell B12 to read "Quantity (Number of Courses)" or should we add a note in the Test Box? Thank you.

66. Please clarify the scope of NHS Clinical in the learning categories list. Does this only refer to training to carry out clinical procedures? Or does this refer to training for NHS clinical departments which may include non-procedural areas like theatre management, resourcing and general CPD?

65. Once the DPSQ is submitted, can suppliers update their learning categories at a later date if they add new services/capabilities?

64. Please clarify the roles and responsibilities of the Compliance Officer for this framework (DPSQ question). We have a number of staff that fulfill compliance duties and this clarification will help us appoint the right one.