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There are 45 clarifications for this DPS

53. Good morning, Thank you for clarifying the document title. Please can you provide a copy of the DPS Appointment Form? Kind regards, ISS

As we are unable to attach documents to this response, using your email, you have sent above, we will send a blank copy of this form across to you.
Answered
28/01/2026 13:31

52. Please can you advise if a template version of the Framework Award Form is available to download?

When suppliers are appointed to the DPS they are issued a DPS appointment form to sign prior to becoming appointed, is this what you are referencing by 'framework award form' ?
Answered
27/01/2026 11:08

51. In the financial Risk Assessment we have provided information for the audited accounts for our immediate parent company. Our immediate parent is still in the process of filing accounts for 2024 the accounts for 2022& 2023 are entered in the risk assessment even though both the parent and ultimate parent have filed for 2024 & 2023 & 2022. Do you have any advice ?

We advise that you submit all accounts that have been filed at this time.
Answered
09/01/2026 11:39

50. Good Morning, Are suppliers contractually bound to accept opportunities on the framework just because we have signed the framework agreement. Or more to the point, can we refuse individual call-off contracts and do we have the ability to negotiate terms prior to signing a call-off contract on a case by case basis? Thank you

You are not contractually bound to accept all opportunities you are invited to bid for. We recognise for various reasons this may not be possible. However, what we do ask is that if you are not able to bid, or receive an EOI that you do not want to bid for, you provide some feedback as to why this may be. This assists the customer with their market engagement. With regards to negotiating the terms, as you will be aware, you sign up to the DPS based on the terms and conditions that are used within this DPS, (Public Sector Contract).
Answered
08/01/2026 14:21

48. In response to Question 129, the Authority states that Bidders must must be able to provide evidence by completing the Financial Viability Risk Assessment (FVRA) to demonstrate they have a D&B of at least 30 and meet the required financial ratios." Please can the Authority confirm therefore that for this stage of the evaluation process, it is expecting to receive completed FVRAs along with completed audit accounts to ensure compliance with the process by the submission date.

Yes, the FVRA and audited accounts are required at the time of submitting your application.
Answered
13/11/2025 13:32

47. For question 129. Do you meet the minimum level of economic and financial standing and/or minimum financial threshold specified within the evaluation criteria for this procurement? How do we know what the minimum threshold is? How would you advise to answer this question, if the minimum threshold cannot be acquired?

Suppliers must be able to provide evidence by completing the Financial Viability Risk Assessment (FVRA) to demonstrate they have a D&B of at least 30 and meet the required financial ratios. Please ensure you complete the FVRA as part of your application and provide it as part of your submission.
Answered
07/10/2025 13:11

45. Good afternoon, We are applying for the Facilities Management and Workplace Services DPS, can you please confirm that, if we are not rejected from the DPS that we can submit an application again?

If an application is in the "Assessing" stage, it goes through checks to progress to being "Appointed". If you are "Appointed" to the DPS, there would be no need to make another application, unless it is for a different DPS. If a "Rejection" should happen, details should be provided for when a new application can be made.
Answered
27/06/2025 12:19

44. We are applying to register for the following: Reference SQ-P2UP54Q Description RM6264 Facilities Management and Workplace Services DPS]. We have received additional questions from the CCS that we must complete in order to gain registration. These pertain to our financial position, which we have self-verified by confirming we could provide out company accounts. The new questions are extensive and it against our policy to provide anything that is not publicly available. We have also been asked to provide a Parent Company Guarantee. This is not something we can provide without a formal contract in place. Please can you advise how we can join in this DPS? Regards

CCS requires assurance about a Suppliers financial position and although you have self verified, CCS requires information to ensure this is the case. All Suppliers who on board the DPS have to complete a Financial Viability Risk Assessment and on the back of this if needed CCS can request additional information to satisfy the standards of the commercial agreement to provide all public sector buyers with the level of assurance that is required. Unless you are able to provide this information, you will not be able progress through the application to be appointed to the DPS. If you need any further information about the FVRA, additional information can be found in the Bid Pack. If you have any specific questions please let us know.
Answered
03/06/2025 17:21

43. In relation to the requirement for Smart FM Solutions including Computer Aided Facility Management (CAFM) Services. Would it be appropriate for a supplier which offers a Software as a Service solution for managing couriers and mailroom services, to apply to join this lot?. The supplier provides the software only, as a means for others to manage the couriers or mailroom service. I note that the management of couriers and mailrooms is a stated subset of Facility Management.

Yes, this would be the most likely service for you to tick. But please look at the specification first to ensure that it fits within what you can do. Alongside this, it's important to note that the Facilities Management DPS is a management DPS rather than a supply DPS, so there may not be many contracts for the supply element only.
Answered
17/03/2025 14:44

42. Is it possible to apply to just the landscaping elements of the DPS

Please complete the whole application and when you get to the services element, ensure that you select landscaping services.
Answered
17/03/2025 14:41

41. Are Linen Rental / Laundry Services included as part of this DPS?

There is a linen and laundry service, you can refer to the specification to see what this includes, but it has been left quite top level
Answered
17/03/2025 14:39

40. Why am I unable to complete the RM6264 Facilities Management and Workplace Services DPS Questionnaire, it says it is closed, but I have not completed it?

For assistance with your application, could you please liaise with the support service for Supplier Registration at: SRS service desk; +44 (0) 161 413 7982 support@nqc.com
Answered
26/02/2025 15:10

39. Could you confirm that CCS shall not be able to enter into any negotiation with regard to the terms (Core Terms, Schedules and Joint Schedules) associated with DPS RM 6264?

The T&C's cannot be amended from how they are set out
Answered
26/02/2025 14:49

38. Under 'Goods and Services' on the Supplier Registration form - where would consultancy services come under please?

With regards to where consultancy services sits under for goods and services, we would advise you to split out what services you can offer; for example, if this is for IT management, or fire safety management then we would advise splitting them further instead of 'consultancy' as a whole as there is not a specific filter type for consultancy.
Answered
15/01/2025 14:13

37. For Part 1 - Supply Chain: We use a variety of subcontractors for specialist works and these change dependent on location of works and availability. Please can you advise how many members of our supply chain you would anticipate we detail. Please can you confirm how we are to answer 'The approximate % of contractual obligations assigned to the Sub-Contractor' when work volumes cannot be defined at DPS stage?

When answering this question, you can just include key subcontractors, as this can be updated at call off, and the %- perhaps give the % based on reactive, an approximation?
Answered
08/08/2024 08:50

36. Hello, The FVRA states to ONLY Complete if you are a LIMITED or CHARITABLE/VOLUTARY COMPANY OR ORGANISATION. Which part of the FVRA Exactly is to be filled in as a Sole Trader? Kind Regards

Please select Private Limited Company/Publicly Listed Company from the drop down as a Sole Trader will need to populate tab 1.1a.
Answered
30/01/2024 14:49

35. Hello, we have completed the SQ, but have not been directed to the DPSQ. Does the SQ go through an Assessing phase before being able to progress to the DPSQ?

For assistance with your application, could you please liaise with the support service for Supplier Registration at: SRS service desk; +44 (0) 161 413 7982 support@nqc.com
Answered
30/11/2023 09:15

34. Hello, Please could you provide some information on the number of cleaning call of contracts, type of cleaning work and contract value since the DPS commenced? Thank you

CCS cannot advise guaranteed or committed spend or planned works through the DPS. However CCS do continually promote the DPS and work with eligible Buyers to raise awareness, as can suppliers. Also any pipelines will be advised to appointed DPS suppliers.
Answered
30/11/2023 09:15

33. Hello CCS, We are looking to join this DPS. As a Sole trader, I am not on companies house and do not have a companies house number. Is it okay to put the number as '00000000'. We also do not hold Cyber Essentials which I understand is a must have. Is this something that we can get if accepted, or do we need to hold this before submitting our SQ? Thanks.

You should use 00000000 as your company number. Suppliers are required to confirm that they have Cyber Essentials Basic as part of the application process and if accepted, suppliers are required to submit certification. If you are unable to confirm that you have Cyber Essentials Basic you should wait until this is in place.
Answered
07/11/2023 14:10

32. Hello CCS There appears to be a few discrepancies between the questions detailed within the bid pack and the questions detailed on the CCS SQ portal. Please could you advise: 1.which questions are applicable for this RM6264 Framework? 2.What action to take where the portal requires a mandatory response to the questions detailed as not applicable? Questions detailed within the Bid Pack but not displayed on the SQ portal: 136You have indicated that you propose to use sub- contractors if successful in this procurement. Please demonstrate how you have previously maintained healthy supply chains with your sub-contractor(s). Evidence should include, but is not limited to, details of your supply chain management tracking systems to ensure performance of the contract and including prompt payment or membership of the UK Prompt Payment Code (or equivalent schemes in other countries) 173Upload documentary evidence for employer's (compulsory) liability insurance 174Upload documentary evidence for public liability insurance 175Upload documentary evidence for professional indemnity insurance 177Upload documentary evidence to support your commitment to developing and investing in skills, development and apprenticeships 178Upload documentary evidence to demonstrate the process that ensures your supply chain supports skills, development and apprenticeships in line with PPN 14/15 Questions detailed within the Bid Pack as not applicable but displayed on the SQ portal: 133 - 135 Relevant Experience 137 - If you cannot provide at least one example customer contract, in no more than 500 words please provide an explanation for this e.g. your organisation is a new start-up or you have provided services in the past but not under a contract. 147-149 Steel 150 - 154 Past Performance New Section displayed on the SQ portal: 158 - 161 NHS Requirements - This is a new section on the portal which is not detailed within the bid pack. Many thanks

1.which questions are applicable for this RM6264 Framework? The document 'READ FIRST R6264 DPS Needs' para 70 indicates questions which do not require a response. In addition suppliers are not required to respoind to question 137 of the selection questionnaire. 2.What action to take where the portal requires a mandatory response to the questions detailed as not applicable? The question responses are not taken into account. Or where possible use N/A. The pdf documents offer a guide and will be reviewed to ensure they align with online questionnaires. In all instances, the questions on the online questionnaire supersede the pdfs and should be responded to as applicable.
Answered
07/11/2023 14:09

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