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Clarifications

There are 30 clarifications for this DPS

1. The bid pack stipulates a Professional Indemnity Insurance requirement of £1 million, please can you clarify if this threshold has now changed as CCS suggested it would in 2020? Please state all new/changed requirement/minimum thresholds for all insurance classes. Thank you.
The Supplier shall, as a minimum, hold the following standard insurance cover from the DPS Start Date in accordance with this Schedule: 1.1.1 public liability insurance with cover (for a single event or a series of related events and in the aggregate) of not less than five million pounds (£5,000,000); and 1.1.2 employers' liability insurance with cover (for a single event or a series of related events and in the aggregate) of not less than five million pounds (£5,000,000). 1.2 In addition to the insurances outlined in paragraph 1.1, where the Supplier has been appointed to provide the Deliverables for the 'Delivery and Performance Assessment Services' and/or the 'Delivery and Performance Assessment Services - Location' Category Filters, the Supplier shall, as a minimum, hold the following standard insurance cover from the DPS Start Date in accordance with this Schedule: 1.2.1 professional indemnity insurance with cover (for a single event or a series of related events and in the aggregate) of not less than one million pounds (£1,000,000).
Answered
19/03/2021 11:19
2. With regards to question 129 (Do you meet the minimum level of economic and financial standing and/or minimum financial threshold specified within the evaluation criteria for this procurement?). Please could you confirm the minimum level of financial and economic standing and/or minimum financial threshold required by the Building Cleaning Services DPS as we are unable to locate this within the documentation/bid pack. Many thanks.
Please refer to RM6130 Supplier Guide - DPS Needs v3.pdf (which forms part of the RM6130 Bid pack), page 13 'Economic and Financial Standing'. We will use a credit reference agency (Dun & Bradstreet) to obtain a financial risk score for your organisation. If the financial risk score associated with this DPS is 40 or more you will receive a Pass and proceed in the DPS selection process. Where your score is less than 40 or no score is available our Finance team will carry out further checks.
Answered
15/03/2021 16:22
3. During the CovID lockdown in the spring and summer our ability to pay invoices within our normal timescales was affected by staffing issues. We have created an action plan and now post the lockdown we are paying all of our invoices within required timescales. We do not wish to share the action plan and information on our website as required. Given the unprecedented nature of the pandemic and the lockdown will there by any allowances for this.
Suppliers are not required to upload an action plan or information to their website as part of the DPS Selection Questionnaire. Please refer to the DPS bid pack and in particular the 'Supplier Guide - DPS needs' document, which will provide further guidance.
Answered
15/12/2020 15:28
4. Good afternoon, Apologies if this has been asked previously, but with regards to waste management requirements, can waste management companies apply for this DPS alone? As in, is this split out so that waste can be a separate lot, or would companies who apply for this DPS have to also provide cleaning services as well? Thank you,
CCS can confirm suppliers are able to provide waste management services without needing to provide other services within this DPS.
Answered
14/12/2020 15:50
5. We posted the clarification below last week but have not yet received an answer, can we please have a response asap as were are keen to get this additional information submitted: Good Morning, We have submitted our standard Selection Questionnaire (SQ) which is showing as 'assessing' as you have requested for further information, can you please advise how/where we submit this additional information. You have also requested that we provide a parent company guarantee, do you have a template that we should use for the guarantee?
The following response was provided - When you have completed the standard Selection Questionnaire you need to select 'Save and Continue'. Once done this will direct you to the DPSQ. Within the DPSQ you will be asked to upload some evidence where applicable. Once you have submitted the DPSQ and your profile is in 'assessing', CCS will complete compliance checks. If we need to seek clarification of any information your provide we will contact you via the email address you input into Q597 of the DPSQ. Please refer to 'Economic and Financial Standing' section of the DPS Needs document in relation to providing a guarantee.
Answered
04/12/2020 13:23
6. Good Morning, we asked this question yesterday: As regards the Cyber Essentials basic certification is stipulated as a requirement for this DPS. We are currently applying for this certification but we do have Stage 2 of FSQS which was required for a large government banking building in the City of London would this be acceptable to gain access to the DPS? Many thanks Kind regards Answer: Suppliers who do not currently have a Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies should answer no to Question 155. CCS will then make contact with the supplier to confirm they will be able to provide a valid Cyber Essentials certificate by the date of the first contract. No alternative accreditations or certificates will be accepted in regards to the Cyber Essentials requirement. We have one of our current clients tendering from the 20th December using the CCS framework if we complete the SQ with a No to Cyber Essentials and confirm that we will have Cyber Essentails in place for the start date would we be able to take part in the tender? Many thanks Kind Regards
Here is an extract from 'DPS Schedule 9 - Cyber Essentials Scheme' in the bid pack: "2.1 Where the Platform requires that the Supplier provide a Cyber Essentials Certificate or Cyber Essentials Plus Certificate prior to appointment to the DPS, the Supplier shall provide a valid Cyber Essentials Certificate or Cyber Essentials Plus Certificate to CCS. Where the Supplier fails to comply with this Paragraph it shall be prohibited from commencing the provision of Deliverables under any Contract until such time as the Supplier has evidenced to CCS its compliance with this Paragraph 2.1." Once a supplier is appointed, they can bid for contracts.
Answered
03/12/2020 11:50
7. Good Afternoon, As regards the Cyber Essentials basic certification is stipulated as a requirement for this DPS. We are currently applying for this certification but we do have Stage 2 of FSQS which was required for a large government banking building in the City of London would this be acceptable to gain access to the DPS? Many thanks Kind regards
Suppliers who do not currently have a Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies should answer no to Question 155. CCS will then make contact with the supplier to confirm they will be able to provide a valid Cyber Essentials certificate by the date of the first contract. No alternative accreditations or certificates will be accepted in regards to the Cyber Essentials requirement.
Answered
02/12/2020 15:58
8. Question 61 of the SQ asks whether our organisation has a fully comprehensive occupational health screening service in place and then asks for a contract start and end date if yes. Please can you advise if this is a mandatory requirement for this DPS and whether suppliers will fail the SQ if they select No?
Please refer to the RM6130 Building Cleaning Services DPS Needs document which is held in the Bid Pack. Your query relates to SQ 161. Point 79 of the Bid Pack states that there are questions in the Selection Questionnaire that are not applicable for this RM6130 Building Cleaning Services procurement, therefore please note, a response is NOT required to the questions as detailed below: ● Part 1: (Contract Example 2) - Q134 ● Part 1: (Contract Example 3) - Q135 ● Part 2: Product Liability Insurance - Q143 ● Part 3: (Steel - Supply Chain Management) Q147 - Q149 ● Part 3: (Past Performance) Q150 - Q154 ● Part 3: (Dept of Health Questions) Q157 - Q161
Answered
02/12/2020 13:41
9. Cyber Essentials basic certification is stipulated as a requirement for this DPS. Whilst we do not currently have Cyber Essentials, we would commit to obtaining the certification to become an appointed supplier if it is a mandatory requirement. Question 155 of the SQ asks suppliers to confirm if they have Cyber Essentials certification. Will suppliers fail the evaluation if they select No to this question? If so is it acceptable to select yes and then where it requests further details of the certification confirm that we commit to obtaining it?
Suppliers who do not currently have a Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies should answer no to Question 155. CCS will then make contact with the supplier to confirm they will be able to provide a valid Cyber Essentials certificate by the date of the first contract.
Answered
27/11/2020 12:15
10. We understand that suppliers will be required to pay a Management Levy to CCS under Schedule 5 - please can you advise what the amount is that required to be paid or on what % basis the Levy is calculated?
Suppliers are required to pay a 1% levy on each monthly invoice for contracts awarded through the RM6130 Building Cleaning Services DPS. It is recorded via the monthly Management Information reporting that is required of all suppliers.
Answered
26/11/2020 14:55
11. We understand that Crown Commercial Service are looking to add a filter to the Building Cleaning Services DPS for the collection and disposal of medical and hazardous waste. Please can you confirm whether it will be a requirement for appointed suppliers for these medical and hazardous waste services to have Professional Indemnity Insurance and to what level this is required if so? Will suppliers without Professional Indemnity Insurance still be considered for acceptance on to the framework?
We can confirm that there is no requirement for suppliers for medical and hazardous waste services to have Professional Indemnity Insurance. Work is currently underway to change the Professional Indemnity Insurance requirements for the Building Cleaning Services DPS.
Answered
19/11/2020 12:46
12. If I submit my application with a professional indemnity insurance level of £100,000 not the required amount will this be accepted?
Yes this will be accepted, as work is underway to change the Professional Indemnity Insurance requirements.
Answered
30/09/2020 14:29
13. Re. Waste Management Services We cannot find what the requirement is for waste management services. Can you please expand on this.
Waste management services themselves aren't included in the scope of the DPS, but they do form part of the Delivery and Performance Assessment Services. Here is an extract from DPS Schedule 1-Specification (found in the Bid Pack): 3. Service Requirements 3.1. Delivery and Performance Assessment Services Buyers have the opportunity to procure the services of a Supplier to review current building cleaning and/or waste management practices and receive transparent, expert advice that is focused on Buyer needs. The Supplier shall carry out an in depth assessment and analysis of current operating practices, policies, procedures and documentation to identify more efficient ways of working. 3.2. Cleaning Standard and Waste management Services Recommendations for improvements may include: ● Ways to minimise costs; ● Achieve value for money; ● Save time; ● Improve sustainability and social value; ● Improve service delivery and standards; ● Achieve legal compliance; ● Improve recycling rates; ● Achieve zero to landfill; ● Ways to minimise costs; ● Achieve value for money; and ● Maximise internal and external bin infrastructure to save time. The Buyer will decide at Call Off what the aim and focus of any review will be.
Answered
31/07/2020 10:19
14. Hello, I had asked a question regarding insurance levels which was answered as per below: In regards to the Professional Indemnity Insurance requirement of £1 million, is it possible this could be lowered to £100,000. Thanks We are hoping to have this amount lowered and currently working on this. Answered Jul-23-2020 15:35 Can you please provide more information regarding the change of levels or a date we should expect this to be done by. Thanks
Unfortunately we don't have any further details on levels or change of date at the moment as it is still very much a work in progress.
Answered
31/07/2020 10:18
15. In regards to the Professional Indemnity Insurance requirement of £1 million, is it possible this could be lowered to £100,000. Thanks
We are hoping to have this amount lowered and currently working on this.
Answered
23/07/2020 15:35
16. Good Morning, We have submitted our standard Selection Questionnaire (SQ) which is showing as 'assessing' as you have requested for further information, can you please advise how/where we submit this additional information. You have also requested that we provide a parent company guarantee, do you have a template that we should use for the guarantee?
When you have completed the standard Selection Questionnaire you need to select 'Save and Continue'. Once done this will direct you to the DPSQ. Within the DPSQ you will be asked to upload some evidence where applicable. Once you have submitted the DPSQ and your profile is in 'assessing', CCS will complete compliance checks. If we need to seek clarification of any information your provide we will contact you via the email address you input into Q597 of the DPSQ. Please refer to 'Economic and Financial Standing' section of the DPS Needs document in relation to providing a guarantee.
Answered
12/06/2020 08:38
17. Call off/Order Schedule 14. Service Credits and KPIs. There does not appear to be a cap on service credits and, under paragraph 3.2 the entire charge for a service period can be withheld as compensation. This appears very onerous as the majority of costs are staff related, should this be capped at the profit?
We can confirm that the DPS agreement will remain as drafted. All awards will be made under identical terms.
Answered
11/05/2020 11:42
18. Please can you also confirm which indexation will be used, and whether statutory increases in wages will be able to be applied as part of the annual adjustment made on the anniversary.
As prices are not collected at DPS level this is the customers decison to confirm at Call Off.
Answered
11/05/2020 11:41
19. Please can you confirm that with regards to TUPE that there will be a window of opportunity to undertake Due Diligence with a true-up of anticipated vs actual employee costs and a price adjustment applied.
This will be defined at the Competition Procedure. It is your responsibility to take your own advice and consider whether TUPE is likely to apply in the particular circumstances of the contract and to act accordingly, you are therefore encouraged to carry out your own due diligence exercise.
Answered
11/05/2020 11:40
20. We do not appear to have sight of Call-Off/Order Schedule 6 "Order Contract".
Schedule 6 - Order Form Template and Order Schedules can be found within the Bid Pack winzip, in the folder named Attachment 7 - Part 2 (Terms and Conditions).
Answered
11/05/2020 11:39
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