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Cyber Security Services 3 DPS

Clarifications

There are 98 clarifications for this DPS

1. The CCS frameworks website lists "managed security services including crest accredited Security Operations Centre (SOC) and managed detection and response". The Services Matrix v3 in the Bid Pack v4 does not have SOC and MDR listed. Can you please confirm if Buyers can buy SOC and MDR services through this framework? If so, how many Orders have been placed for these services to date?
The service matrix includes SOC, MDR and Crest Accredited SOC
Answered
28/09/2022 15:41
2. I am applying for RM6235 -Space Enabled & Geospatial Services Dynamic Purchasing System Agreement. I've looked in the documentation but I can't find any guidance on question 180: 'Upload documentary evidence for a certificate for each principal contract for goods and/or services provided in the last 3 years'. Can you provide guidance on what is expected of such a certificate and what it should contain?
This is the RM3764.3 Cyber Security Services 3 DPS, to ask clarifications for RM6235 please click on 'clarifications' under the Space Enable and Geospatial Services DPS
Answered
28/09/2022 15:37
3. CCS has requested a parent company guarantee, our parent company is purely for shareholding purposes and all revenue is generated and managed through the company making the application, What action should we take?
Could you please confirm which question on the SQ you are referring to?
Answered
08/06/2022 12:06
4. How do I share the evidence that's been requested? I can't see anywhere to attach or submit our insurance certificates etc.
Could you please confirm which question on the SQ you are referring to?
Answered
08/06/2022 12:06
5. Where can I get a list of supplier contact details?
Supplier contact details are obtained via filtering on the DPS for the services you require. I will contact you with information on the buying process
Answered
04/02/2022 11:49
6. Is CCS willing to make the same changes to RM3764iii under the Framework Award Form as they have done under RM3808? This would involve amendments to Clauses 3.2.2, 3.2.11, 8.7 and 10.3.2 of the Core terms DPS?
CCS can confirm that these are standard Clauses and will remain unchanged.
Answered
21/10/2021 15:59
7. With reference to Clarification Question 22, please could you advise where the requirement for supplier employees to be BPSS cleared is stated in the Bid Pack? Many thanks
Please refer to the DPS Buyer Needs document within the bid pack
Answered
18/10/2021 08:34
8. I am unclear on how customers engage us through this DPS. If we had a customer who wished to buy cyber security solutions through us and their procurement rules allowed them to, could they choose to award directly via this framework because we are pre-approved etc?
Buyers are unable to direct award, the DPS requires further competition. Further competition (bid) documents will not be sent through the DPS itself, this is essentially a filtering process for buyers to obtain a list of pre-qualified suppliers. Buyers will invite you to tender through their own eSourcing platform, CCS's eSourcing Suite or by email. It is vital therefore that you maintain your contact details up to date on the DPS as these will be the details that buyers use when inviting you to a further competition.
Answered
21/09/2021 14:28
9. Hi, Please can you confirm if /where buyers can determine if a supplier is NCSC Assured or not? Regards
Buyers will undertake a filtering process on the DPS to determine certification. They will choose the route, NCSC Assured or Non-Assured, subject areas, standards and experience. The buyers will then create a list of pre-qualified suppliers to use for further competition.
Answered
09/09/2021 14:02
10. We were appointed on the Cyber Security Services 3 DPS earlier this month. To date we have not seen any call off opportunities. We have also been appointed recently on the AI DPS (RM6200) and the Automation DPS (RM6173) and we have not seen any call off contracts for those either. Can you please clarify how call off opportunities will be sent to us (ie by email or do we have to search for them on the portal)? Can you also confirm that our status of "Appointed" means that we are now eligible to receive notifications of call off contracts on these DPS's or is there a back end process that must still be completed before we will be notified of opportunities under the DPS?
Further competition (bid) documents will not be sent through the DPS itself, this is essentially a filtering process for buyers to obtain a list of pre-qualified suppliers. Buyers will invite you to tender through their own eSourcing platform, CCS's eSourcing Suite or by email. It is vital therefore that you maintain your contact details up to date on the DPS as these will be the details that buyers use when inviting you to a further competition. It is also important to register with CCS's eSourcing Suite.
Answered
01/04/2021 10:32
11. With regards to the documentary evidence required for the parent company guarantee in question 172 of the SQ Evidence Submission, would a letter from the parent company confirming the guarantee meet the requirement or is a specific document format required? We are also pursuing the AI DPS (RM6200) and the Automation DPS (RM6173) in due course and request clarity on whether this answer would apply to those DPS's evidence submissions as well?
Suppliers can provide the details of their parent company guarantee at this stage, if they wish, but are not obliged to do so. No evidence is required as part of the DPS submission. If a supplier is not successful with meeting the 51 D&B score, CCS may at a later stage request the parent company guarantee. Awarding buyers may also request evidence in accordance with their statement of requirements at award stage.
Answered
19/02/2021 13:34
12. Dear CCS. I asked the following question a week ago : "Can I confirm if there is a "Data Protection Liability Cap" for the Cyber Security Services RFP and, if so, what is the cap?. Can you advise when we could expect a response?
Answered in previous question
Answered
27/01/2021 12:16
13. Can I confirm if there is a "Data Protection Liability Cap" for the Cyber Security Services RFP and, if so, what is the cap?
Please refer to the Bid Pack where DPS Appointment Form version 2 containing Special Term 7 can be located, the liability on Suppliers for GDPR breach is capped at £10m.
Answered
27/01/2021 12:15
14. Hi, In reference to the document "READ FIRST RM3764iii Cyber Services DPS Needs v1.PDF": - Paragraph 4.35 states various questions which are NOT required for submission. - For Paragraph 4.36, can you please clarify if the questions numbers listed (i.e. Q166 - Q172, Q174, Q176, Q179 - Q185) are Required or NOT-Required for submission? Many thanks
"These questions are not applicable and no evidence is required as part of your DPS submission. Awarding buyers only may request for evidence in accordance with their statement of requirements at award stage. Apologies, the 'Respond' option will only be visible to the User completing the 'Registered 1' submission. This link will be before the 'View' and 'Delete' options."
Answered
10/11/2020 14:50
15. What are the legal structure options for a group of economic operators who do not wish to form a single legal entity? will a documented memorandum of understanding be sufficient?
One party should act as a prime contractor with the others acting as sub-contractors
Answered
10/11/2020 14:43
16. Clause 4.1 - Would the Authority be willing to specify that insurance certificates will be an acceptable form of evidence that the Insurances are in force as per the requirements?
Insurance certificates are an acceptable form of evidence.
Answered
16/10/2020 12:57
17. Clauses 7.1 - Please can the Authority consider that although the Supplier is able to provide reasonable co-operation to the Authority in the event that it receives a claim under pursuant to clause 7.1, the Supplier's contractual obligations should not extend to assisting the Authority in dealing with such claims as that may go beyond the intended scope of services. The Supplier would also not be permitted to disclose information about third parties.
Please can the supplier confirm which schedule they are referring to.
Answered
16/10/2020 12:55
18. Good Afternoon, Sorry I am struggling to find the answer in the guidance. Can you confirm if in the DPS there is any Marking guidelines and Weightings for the questions that will be asked in the ITT? Or do we outline and set our own? Thank you
Buyer has been answered directly
Answered
24/09/2020 16:01
19. We refer to DPS Schedule 7 cl. 2.2.1 which allows to reject the bid, but on the other hand as per DPS Schedule 4 cl.3.4 - repeated failure to bid may result in suspension from DPS. Can you please confirm if Supplier can reject the Order?
Answered in a previous question
Answered
24/09/2020 15:43
20. We refer to Joint Schedule 7 (Financial Difficulties) - Annex 2 together with "Credit Rating" definition and "Financial Distress Event" definition, bullet a). As per Annex we should use the "Failure Rating" - we have assumed that to be the failure score, which is a score out of 100 to measure how likely a business is to fail in the next 12 months and gives us the "risk indicator" part of our credit rating. Our current failure score is 97. A 10% fall would take us to 87 - which would still give us a risk indicator of 1 (failure score in the range of 86-100)- the best a company can have - it certainly wouldn't indicate any type of distress, but under current definition it would be. It means that we would need to go into conversation even being in the best score possible, which isn't really pragmatic. Therefore we suggest to use less sensitive measure, like a drop of two or more levels in our credit rating, which would be a more pragmatic approach. Could you consider amending Annex 2 and use "Credit Rating" instead of "Failure Rating" and the threshold being to fall by two levels?
Answered in a previous question
Answered
24/09/2020 15:42

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