Clarifications
There are 165 clarifications for this DPS
180. Could you confirm if the SEND Reform Investments Evaluation has opened?
Please contact the relevant customer /department directly . Information regarding this procurement would have been sent to filtered appointed suppliers from the DPS directly from the customer / department .
Answered
11/11/2026 09:25
178. How can suppliers who are appointed on the framework update their information in the first supplier questionnaire (that is not editable)? Info@GCA told me to contact you directly.
For support to update your DPSQ, please contact support@nqc.com to advise
Answered
03/11/2026 10:42
177. Question 179: "Upload documentary evidence for a list of relevant principal contracts for goods and/or services provided in the last three years" We would be grateful for clarification on what is required: Is a full list of all contracts delivered in the last three years required, or a selection of relevant principal contracts? If a selection, is there a minimum or maximum number? Is there a required template or format for the list, and what details must it include (for example customer name, contract title and description, start and end dates, value)? Is a customer-completed certificate of performance required for each contract, or is a self-certification acceptable? Please also confirm whether this is what Question 180 relates to. Do contracts with non-UK public sector clients count as relevant principal contracts?
"177
• Principal Contracts Exemption / Official Non-Applicable Questions: In accordance with Paragraph 73 of the DPS Needs document, applicants are explicitly exempt from uploading evidence for Questions 150-154, as well as Questions 166-172, 176, and 179-185 at the submission stage.
• Single Contract Example Required: Bidders need only provide one (1) research contract example under Questions 55-58 of the DPSQ with a signed Attachment 1a Letter of Confirmation"
Answered
05/11/2026 10:10
176. We are completing our application to join the RM6126 Dynamic Purchasing System and would be grateful for clarification on Question 100: "Please select the location(s) in which your organisation is able to provide services. Tick all that apply." Could you confirm whether "able to provide" should be read as: locations where we currently deliver, or are ready to deliver now without further arrangements; or locations where we could deliver in future, subject to putting arrangements in place (for example, insurance cover or local compliance requirements)? Could you also confirm whether suppliers can update their location selections after admission to the DPS, should our capability change?
• Interpretation of 'Able to Provide': Question 100 location selections refer to geographic regions where your organisation currently delivers research services or is ready and capable to deliver now without operational barriers.
• Post-Appointment Filter Updates: Appointed suppliers can update their location and service filter selections on SRS at any time post-appointment.
• SRS Updating Procedure: Log into the SRS portal, set filters to 'All questionnaires' and 'Any' status, select 'Update DPSQ' underneath the assessment in the 'Appointed' stage, amend choices, and proceed to appointment to update the information.
Answered
22/10/2026 07:28
175. In the SQ application, under Part 1: About Your Organisation - Question 4, as well as in other sections where an address and postcode are required, the postcode field appears to accept only UK postcode formats. We are a US-registered organisation, and the system is therefore not accepting our US ZIP code. Having reviewed the bid pack, we have not identified any requirement stating that bidders must be incorporated or registered in the UK. Could you please confirm: Whether organisations incorporated and registered outside the UK, specifically in the United States, are eligible to apply for RM6126 as a single legal entity; and If so, how overseas bidders should complete the address/postcode fields where the system currently accepts only UK postcode formats? We would appreciate your guidance on how we should proceed with the SQ application.
"175
• Non-UK Entity Eligibility: Organisations incorporated outside the UK (including US, EU, and international entities) are fully eligible to apply as single legal entities.
• Postcode Field Workaround: Where the SRS portal forces a UK postcode format, non-UK bidders should enter the equivalent of a UK postcode or their immediate parent company's postcode to proceed.
• No Impact on Application: Using this postcode workaround will not cause any issues with a bidder's DPS application."
Answered
05/11/2026 09:50
173. RM6126 RESEARCH & INSIGHTS DPS: CLARIFICATION QUESTIONS I am considering applying for appointment to RM6126 as a newly established UK sole trader. Before deciding whether to proceed, I would be grateful for clarification of the following points. 1. Sole-trader eligibility and registered identity Can you confirm that an individual operating as a UK sole trader may be appointed directly to RM6126 in their sole-trader trading name? If so, should the DUNS registration, Supplier Registration Service account, insurance policies, Cyber Essentials certificate and DPS Appointment Form use: * the proprietor's legal name; * the sole-trader trading name; or * both names? 2. Financial assessment of a newly established sole trader Where a newly established sole trader has no D&B score and has not completed one or two years of trading, what evidence will CCS accept when assessing economic and financial standing? For example, can the applicant provide: * a cash-flow forecast; * business or personal banking information; * evidence of the proprietor's personal financial standing; or * another alternative form of evidence? Would a financial guarantor necessarily be required, or could a newly established sole trader pass the financial assessment on the basis of alternative evidence alone? 3. Insurance requirements Must the specified Public Liability and Professional Indemnity insurance policies already be active when the Request to Participate is submitted, or may the applicant commit to putting them in place before appointment to the DPS? Please also confirm whether the £5 million Employer's Liability insurance requirement is not applicable to a sole trader with no employees. 4. Participation in another supplier's call-off team If a sole trader holds their own appointment to RM6126, may they also participate as a consultant or subcontractor in a separate call-off response submitted by another appointed supplier? For example, if a large evaluation opportunity arose that was beyond the sole trader's capacity to deliver as prime contractor, could the sole trader provide specialist services within a tender led by another appointed supplier? Would the lead supplier simply disclose this arrangement to the buyer at call-off stage, in accordance with clarification 167, or would any additional requirements apply because the sole trader also holds a separate DPS appointment? 5. Approaching another supplier after receiving an opportunity If an appointed sole trader receives a call-for-competition but does not wish, or does not have sufficient capacity, to bid as prime contractor, may they approach another invited supplier to offer specialist services within that supplier's delivery team? Would doing so create any particular: * confidentiality requirements; * multiple-bid restrictions; * conflict-of-interest requirements; or * competition or anti-collusion concerns? 6. Eligibility of the mandatory contract example For an application submitted in 2026, what is the applicable three-year period for the mandatory research contract example? Clarifications 164 and 165, answered in April 2026, continue to refer to the three years preceding the original contract notice and state that the example must not have started before October 2018. Does this original date restriction remain applicable following the extension of the DPS to February 2029, or may a current applicant use a more recent example? Clarification 134 indicates that a newly established entity may rely on work previously undertaken personally by its owner. Where the proprietor led or made a substantial individual contribution to a team-delivered research or evaluation contract, rather than delivering the entire contract alone, may that assignment be used if the Letter of Confirmation accurately describes and verifies the proprietor's personal role and contribution? 7. Charges associated with appointment Please confirm: * whether there are any joining, annual or other fixed charges for appointment to RM6126; * the current Management Levy percentage or calculation method; and * whether the Management Levy is payable only on revenue invoiced through contracts awarded under RM6126.
• Q1: Sole-Trader Eligibility & Identity: UK sole traders are fully eligible to apply. Register D&B and SRS profiles under both legal and trading names; Cyber Essentials and insurance policies match your registered identity.
• Q2: Financial Assessment: Newly established sole traders without a D&B score provide alternative evidence (cash-flow forecast, bank statement); a financial guarantor is not compulsory if alternative risk is acceptable.
• Q3: Insurance Timing & Exemption: Public & Professional Indemnity must be active by the DPS Start/Appointment Date; sole traders without staff select the statutory Employer's Liability exemption.
• Q4: Subcontracting on Other Bids: Organisations appointed to the DPS can add sub-contractors for specific procurements at a later date, provided they inform the relevant Buyer during the call-off competition procedure.
• Q5: Approaching Prime Bidders: Permitted when lacking capacity as prime; bidders must maintain confidentiality, avoid price-fixing, and declare any commercial conflicts.
• Q6: Contract Example Eligibility: The contract example provided must relate to research services delivered during the past three years prior to the publication of the contract notice. Sole traders can rely on past personal project work verified via Attachment 1a (Letter of Confirmation).
• Q7: Charges & Management Levy: Zero joining or annual fees; the 1% Management Levy is payable strictly on invoiced RM6126 contract revenue (with monthly "nil returns" via ReportMI if no revenue is generated).
Answered
22/10/2026 07:24
172. We are seeking for the empanelment on the Research & Insights (RM6126) Framework. We have downloaded the bid pack, however want to understand the process for empanelment and since we are currently not on this framework, so can we initiate the process now for the empanelment?
To join (Empanelment) the DPS, please visit and register on https://supplierregistration.cabinetoffice.gov.uk/sr
Details of the DPS can be found https://supplierregistration.cabinetoffice.gov.uk/dps/RM6126?nav=0
For assistance with your application, should an issue arise, could you please liaise with the support service for Supplier Registration at: SRS service desk; +44 (0) 161 413 7982; Support@nqc.com
Answered
20/08/2026 10:44
170. Hi, We do not have a Companies House listing. We are an international company based in Portugal but carrying out work in the UK. Could you please confirm whether this is mandatory to apply for this Framework? We also received feedback that we need to adjust some contract dates and add a link to our carbon reduction plan. Could you confirm how we can resubmit our application once these changes have been made? Thanks,
As they are international, I believe you are not required to have a Companies House registration and can simply use "000000" on their application. However, you will need to contact NQC to advise on the technical side and receive any support in resubmitting their application.
Email: support@nqc.com
Phone: 0161 413 7982
Answered
16/07/2026 16:59
169. Hi there, We do not have a Companies House listing. We are an international company based in Portugal but carrying out work in the UK. Could you please confirm whether this is mandatory to apply for this Framework? We also received feedback that we need to adjust some contract dates and add a link to our carbon reduction plan. Could you confirm how we can resubmit our application once these changes have been made? Thanks,
As they are international, I believe you are not required to have a Companies House registration and can simply use "000000" on their application. However, you will need to contact NQC to advise on the technical side and receive any support in resubmitting their application.
Email: support@nqc.com
Phone: 0161 413 7982
Answered
16/07/2026 16:58
168. I have a query about putting together the Carbon Reduction Plan for the DPS. We are a remote organisation of around 160 staff. We don't have our own premises and consequently don't have a dedicated health and safety department where we could potentially get the information needed for a plan. I plan to attend the next webinar on 18th June but in the meantime is there any guidance you can give us on how to go about this? Is a full CRP needed for an organisation like ours or would, for example, a statement of commitment on our website be sufficient?
In accordance with the Guidance on adopting and applying PPN 06/21, CCS can confirm that should a bidder not provide a Carbon Reduction Plan, their bid will fail unless the reason that the bidder is unable to provide a Carbon Reduction Plan is that the bidder's organisation is less than 12 months old.
If a bidding organisation is less than 12 months old and can confirm their commitment to achieving Net Zero by 2050 and that they will publish a Carbon Reduction Plan as soon as possible (providing details as to when it will be published), then, under these circumstances, their bid will not fail.
In all other circumstances, a bidder must provide a Carbon Reduction Plan in order to be appointed to the DPSQ.
For clarity, the question applies to all bidders to the DPS, regardless of the size of the bidder, because there is potential for contracts to meet the threshold of £5m annual value. The Carbon Reduction plan must include the bidder's current carbon footprint and its commitment to reducing emissions to achieve Net Zero emissions by 2050.
Please note that an acceptable interim measure would be to submit an early draft Carbon Reduction Plan if you have also signed up to the Market Research Society (MRS) Carbon Net Zero Pledge. If you can confirm that you are on that list of signees (found here), then we can accept your final Carbon Reduction Plan at a later date.
If you would like assistance with creating your Carbon Reduction Plan, Crown Commercial Service will be holding a series of online training sessions on producing Carbon Reduction Plans, to help suppliers meet compliance with procurement policy, PPN 06/21.
You are able to sign up for the training, free of charge, at this link.
SME bidders may find the list of potential resources & tools at the end of the FAQ document useful in establishing their footprint to begin developing their plan. The FAQs can be found here: https://www.gov.uk/government/publications/procurement-policy-note-0621-taking-account-of-carbon-reduction-plans-in-the-procurement-of-major-government-contracts
Answered
29/05/2026 06:57
167. We have completed the SQ to apply to join the DPS as a sole entity. Should we be appointed we would like to retain the option to engage subcontractors with specialist skills for specific procurements, if required. Noting that the guidance states that "We recognise that arrangements in relation to Subcontracting and Groups of Economic Operators may be subject to future change, and may not be finalised until a later date" please could you confirm if it is possible for an organisation appointed as a sole entity to add sub-contractors for specific procurements?
In accordance with the RM6126 Research & Insights Dynamic Purchasing System (DPS) guidance, GCA can confirm that it is possible for an organisation appointed as a sole entity to add subcontractors for specific procurements at a later date. We recognise that arrangements in relation to Subcontracting and Groups of Economic Operators may be subject to future change and may not be finalised until a later date. You need only disclose those Subcontractors who directly contribute to your ability to meet your obligations under the DPS Appointment Form. For clarity, any changes to arrangements in relation to Subcontracting which are made following the award will be dealt with in accordance with DPS Joint Schedule 6 (Key Subcontractors) of the DPS Appointment Form. Please note that if you foresee requiring various different subcontractors depending on specific future work, you do not need to list them at the initial DPS agreement level. Instead, you should simply inform the relevant Buyer during the Competition Procedure (call-off stage) if you intend to use sub-contractors and provide their details at that time.
Answered
29/05/2026 06:56
166. Hello, We are completing the RM6126 Research & Insights DPS application for MAKE.ORG and need urgent clarification before submitting. On question 5 of the Cyber Security section, the main wording states that the supplier may confirm that it has Cyber Essentials or ISO27001, or can commit to obtaining it prior to the commencement of the contract. MAKE.ORG does not currently hold Cyber Essentials, Cyber Essentials Plus or ISO27001. However, MAKE.ORG is prepared to commit to obtaining the required certification prior to the commencement of any contract. The issue is that the guidance displayed on the same screen states that if we answer "Yes", the organisation will be deemed non-compliant and rejected from the RM6126 DPS. Could you please confirm in writing which option we should select in this exact situation, where the supplier does not currently hold the certification but is willing to commit to obtaining it before contract commencement? We do not want to submit an incorrect PASS/FAIL response. Many thanks.
Yes, CCS can confirm that you are required to have Cyber Essentials (basic) certification OR ISO 270001 in place in order to be appointed to the RM6126 Research & Insights DPS agreement.
Answered
17/04/2026 17:01
165. Hoping you can assist with this query relating to our application to the Research & Insights DPS, specifically Q.57 ("Please describe the contract and how its performance demonstrates Research & Insights services for clients") and Q.58 regarding uploading the Letter of Confirmation of Works. The customer has granted permission for us to use this contract example, and it is the most appropriate/applicable example we have. It is a clear piece of research that we have facilitated for a partner to carry out using our services. However, the customer has expressed concern about the wording in the Letter of Confirmation template: "... the bidder named in part (1) of this letter, has satisfactorily completed research works for [insert project name] during the period of [insert dates]." Is there any flexibility to amend the wording in this document so that it reflects that they (the customer) conducted the research and we facilitated the work being carried out? Or, if this is going to be an issue, will we need to identify an alternative example?
"The LOCOW's purpose is a non-negotiable requirement for prior proof of successful project completion in the research area, which demonstrates the supplier is qualified to apply for the DPS. This requirement is non-negotiable and is clearly stated in the Buyers needs documents on page 3 .
The Letter of Confirmation template is a templated documents that you are free to amend/change the wording as needed. The documents do not need to contain any commercially or security sensitive information; they are simply a reference that the supplier has completed work in the research field and provides CCS with the guarantee that the supplier is qualified to apply for the DPS.
Further guidance :
You must provide one (1) example of research works undertaken. Your response must include:
a) A summary of the works/contract, demonstrating your technical capability and capacity
to deliver a research project, detailing:
- project name and research topic
- research participants (where applicable) - methodology
and approach
b) The objectives and/or key performance indicators, set by the customer at the start of the
contract, and how you were able to meet them (including targets and the results you
achieved).
The character count for the contract example is 4096 characters (including spaces)
Response Guidance:
• ork can be ongoing it doesn't have to be completed
Example can be from the public or private sector
• Example provided must relate to services delivered during the past three (3) years, prior to
publication of the contract notice to be valid as evidence for this procurement (i.e. not started
before October 2018)
• The customer contact provided must be notified by you that they may be contacted by the
Authority (the Authority reserves the right to validate the accuracy of details provided)
• Example must clearly and unambiguously fall within the scope of the research services
• Example of a contract awarded under Framework/DPS Agreements via call off contracts will
be considered valid, but Framework Agreements themselves will NOT be considered valid
• Customer contact provided must not have been employed or appointed by your organisation,
or from within your associated group of companies, within the past three (3) years prior to the
publication of the contract notice for RM6126 Research & Insights DPS (i.e. October 2018)
• Example may cover situations where your organisation was acting as prime contractor, key
sub-contractor or part of a Group of Economic Operators
• The signature must be a wet signature where possible and not a printed name of the
customer contact, if obtaining a wet signature is not possible then customer contact details
will be used to validate the accuracy of details provided
"
Answered
15/04/2026 13:44
164. We are confused. In the online SQ, we are asked for 3 contract examples whereas in the Attachment 7 Research and Insights SQ & DPSQ - PDF v2 we are asked for only one contract example. Also the online SQ looks different to the Attachment 7. Can you please point us in the right direction? Thanks
"For the RM6126 DPS You must provide one (1) example of research works undertaken. Your response must include:
a) A summary of the works/contract, demonstrating your technical capability and capacity
to deliver a research project, detailing:
- project name and research topic
- research participants (where applicable) - methodology
and approach
b) The objectives and/or key performance indicators, set by the customer at the start of the
contract, and how you were able to meet them (including targets and the results you
achieved).
The character count for the contract example is 4096 characters (including spaces)
Response Guidance:
• ork can be ongoing it doesn't have to be completed
Example can be from the public or private sector
• Example provided must relate to services delivered during the past three (3) years, prior to
publication of the contract notice to be valid as evidence for this procurement (i.e. not started
before October 2018)
• The customer contact provided must be notified by you that they may be contacted by the
Authority (the Authority reserves the right to validate the accuracy of details provided)
• Example must clearly and unambiguously fall within the scope of the research services
• Example of a contract awarded under Framework/DPS Agreements via call off contracts will
be considered valid, but Framework Agreements themselves will NOT be considered valid
• Customer contact provided must not have been employed or appointed by your organisation,
or from within your associated group of companies, within the past three (3) years prior to the
publication of the contract notice for RM6126 Research & Insights DPS (i.e. October 2018)
• Example may cover situations where your organisation was acting as prime contractor, key
sub-contractor or part of a Group of Economic Operators
• The signature must be a wet signature where possible and not a printed name of the
customer contact, if obtaining a wet signature is not possible then customer contact details
will be used to validate the accuracy of details provided
"
Answered
15/04/2026 13:44
163. We are researchers in an operationally led organisation, so do not rely on external research funding. Most of the projects we do are internally commissioned or commissioned as part of the services we deliver e.g., an evaluation built into a service or programme we deliver . Would an example of the latter do, or does it have to be a competitively tended for piece of work?
"The LOCOW's purpose is a non-negotiable requirement for prior proof of successful project completion in the research area, which demonstrates the supplier is qualified to apply for the DPS. This requirement is non-negotiable and is clearly stated in the Buyers needs documents on page 3 .
The Letter of Confirmation template is a templated documents that you are free to amend/change the wording as needed. The documents do not need to contain any commercially or security sensitive information; they are simply a reference that the supplier has completed work in the research field and provides CCS with the guarantee that the supplier is qualified to apply for the DPS.
Further guidance :
You must provide one (1) example of research works undertaken. Your response must include:
a) A summary of the works/contract, demonstrating your technical capability and capacity
to deliver a research project, detailing:
- project name and research topic
- research participants (where applicable) - methodology
and approach
b) The objectives and/or key performance indicators, set by the customer at the start of the
contract, and how you were able to meet them (including targets and the results you
achieved).
The character count for the contract example is 4096 characters (including spaces)
Response Guidance:
• ork can be ongoing it doesn't have to be completed
Example can be from the public or private sector
• Example provided must relate to services delivered during the past three (3) years, prior to
publication of the contract notice to be valid as evidence for this procurement (i.e. not started
before October 2018)
• The customer contact provided must be notified by you that they may be contacted by the
Authority (the Authority reserves the right to validate the accuracy of details provided)
• Example must clearly and unambiguously fall within the scope of the research services
• Example of a contract awarded under Framework/DPS Agreements via call off contracts will
be considered valid, but Framework Agreements themselves will NOT be considered valid
• Customer contact provided must not have been employed or appointed by your organisation,
or from within your associated group of companies, within the past three (3) years prior to the
publication of the contract notice for RM6126 Research & Insights DPS (i.e. October 2018)
• Example may cover situations where your organisation was acting as prime contractor, key
sub-contractor or part of a Group of Economic Operators
• The signature must be a wet signature where possible and not a printed name of the
customer contact, if obtaining a wet signature is not possible then customer contact details
will be used to validate the accuracy of details provided
Answered
24/03/2026 16:02
160. Please advise on how long suppliers will have to wait to receive notification of whether we have been appointed to this DPS once we have submitted our response?
The process for new suppliers application to the DPS is relatively easy and providing all information is supplied. The typical turn around between the supplier submitting their application and becoming appointed would be no more than 10 working days..
However, how long it takes to register completely depends on the bidding entity's readiness. If they have their contract example lined up with letters of confirmation and their financial status passed the risk threshold and there is nothing outstanding then it can be as quick as a few days to a few weeks.
Answered
05/11/2026 10:04
157. On Research and Insights DPS, is it still a requirement to upload a blank "nil" return spreadsheet monthly? It seems a complete waste of time. Please identify the source of any change to this requirement so we can confirm it.
Thank you for your message. Please be advised that as part of your obligation to operate on this DPS, it is a requirement to submit MI reports regardless of their status.
Answered
18/07/2025 09:37
156. Please could you advise as of 2025 how new competition notices are issued. Are there specific platforms or email channels we should be aware of? Thank you.
From 2025, clients may publish notices on Contracts Finder. CCS actively collaborates with clients through a working group focused on building a pipeline, which is communicated to suppliers via the newsletter. ITT notices will be issued through either the CCS e-sourcing tool or the clients' own systems. Additionally, CCS recommends that clients utilise our e-sourcing tool for further competitions, as suppliers are already preloaded into the system.
Answered
18/07/2025 09:42
155. I will use 4 subcontractors, all of whom are freelancers. They are sole traders and do not have registered companies. Unfortunately, the system requires me to add a company number and N/A does not work. How do I add these people to the list of subcontractors, if they do not have a company registration number?
To resolve this, you can enter "000000," which should fix the issue.
Answered
18/07/2025 10:06
154. In your supplier registration process, we are being asked about our sub contractors, some of them are from abroad. For this reason, it seems that your system won't recognise as valid some of the formats I enter (i.e. postcode, vat number)
To resolve this, you can enter "000000," which should fix the issue.
Answered
18/07/2025 10:06