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Clarifications

There are 29 clarifications for this DPS

29. We understand that the CCS's contractual documents are non-negotiable, but we have a number of product specific requirements in our usual contractual documentation with merchants that it would make sense to include in the CCS's contractual documentation with Buyers. Please could you confirm whether we are correct in the understanding that it would not be possible for us to amend the CCS's contractual documents to tailor for product specific requirements.
You cannot amend any CCS terms and conditions. There may be instances where look to include regulatory terms, which can be included in DPS Order Schedule 25, for a specific customer requirement. There may also be extreme instances where additional terms can be added as special terms, if agreed with the customer at ITT level, however these additional terms would be between the customer and the supplier and have to be agreed before award. Special terms are not agreed by CCS, so at the risk of buyers and suppliers. At face value though, joining the DPS requires supplier conformance to all T&CS.
Answered
24/01/2024 13:38
28. Under the Direct Debit Payment Scheme Rules, there are a number of mandatory obligations conferred on direct debit providers for example, in relation to the processing of chargebacks and refunds. Please could you confirm whether and if so where, this is accounted for in the CCS's pack of contractual documents.
DPS Order Schedule 25 - Additional Regulatory Terms' - can be utilised for any terms which cover regulatory requirements. These will be utilised by customers at contract level, and, should there be any regulatory requirements, should be included by suppliers as part of their bid for customer conformance at the subsequent contract.
Answered
24/01/2024 13:37
27. The provision of direct debit services is governed by the Payment Services Regulations that confers a number of mandatory provisions, for example, in relation to incorrectly executed payment orders and unauthorised payment orders. Please could you confirm whether and if so where, this is accounted for in the CCS's pack of contractual documents.
DPS Order Schedule 25 - Additional Regulatory Terms' - can be utilised for any terms which cover regulatory requirements. These will be utilised by customers at contract level, and, should there be any regulatory requirements, should be included by suppliers as part of their bid for customer conformance at the subsequent contract.
Answered
24/01/2024 13:36
26. Are we correct in the understanding that the Suppliers liability for all of its indemnity obligations to the CCS and each Buyer is unlimited?
Liability is covered within the DPS Core Terms. These can be found in the bid pack - 'Attachment 7 - bid pack part 2'.
Answered
24/01/2024 13:36
25. 1)Are we correct in the understanding that the general liability cap for Suppliers in each Order Contract with Buyers is the greater of £5 million or 150% of the Estimated Yearly Charges and £10 million for data protection breaches?
Liability is covered within the DPS Core Terms. These can be found in the bid pack - 'Attachment 7 - bid pack part 2'.
Answered
24/01/2024 13:35
24. 3.12.2 - Please can CCS clarify what you mean by a 'past performance certificate'?
This question is not in the Open Banking SQ. Please ensure you are accessing the correct questionnaire by accessing the DPS marketplace, scrolling to 'Open Banking' and selecting 'access as a supplier'.
Answered
24/01/2024 13:34
23. There have been a few questions posed by suppliers that suggest certain questions are not part of the Open Banking questionnaire. Can we please double check that CCS have uploaded the correct Open Banking questionnaire for completion as we can see questions that CCS advise are not part of the questionnaire?
Yes, the correct questionnaire has been uploaded. Suppliers need to follow the guidance provided to access the correct questionnaire - access the DPS marketplace, scroll to 'Open Banking DPS' and select 'access as a supplier'. This will take you to the Open Banking questionnaire.
Answered
24/01/2024 13:34
22. Please can you re-circulate the Carbon Reduction Plan. We appear to have an error message 'The file appears to be corrupted'.
All templates required for your application can be found in the bid pack. If you experience problems downloading any template from the questionnaire, please use the copy provided in the bid pack. The Carbon Reduction Plan template referred to in your Clarification Question is Attachment 7 in the bid pack part 1 (general) folder.
Answered
17/01/2024 08:40
21. With regards to clarification question 9, from review of the documentation supplied by CCS, there is no additional information relating to our clarification question - is there an expectation to build and manage a new platform for the technical provision of back end solutions? If the provision of a specific platform is not on offer, are suppliers excluded from the wider payments in opportunity? Please advise.
This will vary depending on the requirements of the customer. It may be that they simply wish to use a suppliers own platform to manage this, or it may be that they wish to have a whole new bespoke platform for their requirements. Suppliers can select this service provided they have their own platform to offer as a minimum, and view each requirement from customers to take a view on the best way to proceed. If suppliers don't have capacity or supply chain to build a new platform, and can't offer their own pre-built platform, they should not select this option.
Answered
15/01/2024 16:40
20. In 'Attachment 3a - FVRA - RM6301 Open Banking DPS v1.0', tab 'RAG Thresholds', cell D26 reads "Approximate Annual Contract Value (£000s)". Cell D27 below was pre-filled with the figure "200". D27 is highlighted in yellow, suggesting it requires us to enter data. We cannot find an explanation or guidance on what D26 is asking, or where the figure in D27 comes from. Please can you clarify what is being asked, and if we should be updating the figure in D27.
The RAG thresholds tab is pre-populated with the thresholds which all the FVRA information submitted is assessed against. This tab should not be used by suppliers. Information on which tabs need to be completed is within the 'bidder instructions' tab of the FVRA tool itself and in the supporting FVRA documentation found in the bid pack.
Answered
15/01/2024 16:39
19. For the avoidance of doubt, please can you clarify if suppliers are allowed to negotiate with CCS on the legal documents in the bid pack.
No, there is no negotiation permitted regarding the legal documents in the pack.
Answered
15/01/2024 08:38
18. 3.10.1 - 1) Whilst as BAU we will support apprenticeships and skills development whilst performing the contract, it's not done explicitly 'through' the contract? Please can you clarify?
This question is not in the Open Banking SQ. Please ensure you are accessing the correct questionnaire by accessing the DPS marketplace, scrolling to 'Open Banking' and selecting 'access as a supplier'.
Answered
15/01/2024 08:37
17. 3.11.2 - 1) "Steel in Major Projects" - Are these questions related to suppliers intending to bid for major infrastructure projects?
This question is not in the Open Banking SQ. Please ensure you are accessing the correct questionnaire by accessing the DPS marketplace, scrolling to 'Open Banking' and selecting 'access as a supplier'.
Answered
15/01/2024 08:37
16. 3.9.2 - 1) Please confirm whether CCS are expecting our CRP to a) include client and supply chain data and b) what data are CCS specifically seeking for scope 3? 2) "Indicate the environmental management measures that you will apply when performing the contract?" - We assume this means we are taking actions from an environmental perspective to achieve our strategy whilst this contract is in place?
Further information on the carbon reduction plan (CRP) can be found in the bid pack, along with a CRP template. This information is in 'bid pack part 1 (general)'
Answered
15/01/2024 08:36
15. Can CCS provide the security policy referred to in DPS Order Schedule 9 - Security.
No, this is an order schedule. This will be included by buyer / supplier as part of their contract.
Answered
11/01/2024 08:22
14. Can the CCS confirm whether suppliers who are intending on providing COP services fall under Part A or Part B of the Security Requirements?
No, as this is an order schedule, the buyer will dictate which security requirement is appropriate based on their requirements within their contract.
Answered
11/01/2024 08:22
13. Regarding questions on parent companies in Attachment 3a FVRA tabs 3.2 and 3.3, and OBSQ sections 3.1.3-3.1.7: Our parent company does not produce audited financial accounts. Our parent company is a non-operating/holding company. As such it only holds shareholder funds and incurs only minor legal costs, and does not have an obligation to produce audited accounts. Please can you advise how we should answer questions/sections asking for audited parent company accounts?
You can include this information on the FVRA itself if you cannot provide the parent company accounts. in the section 2 tabs, covering evidence, please include as much information to cover this as possible. This will be viewed and assessed by commercial finance colleagues when they undertake the FVRA assessment.
Answered
11/01/2024 08:21
12. This text appears within the supplier questionnaire - but there is no question 1.33.2? "Note: if you have indicated 'no' at question 1.33.2 your action plan must also address steps taken to pay within agreed terms."
There is no question 1.33.2 in the Open Banking questionnaire. Please ensure you're accessing this correct selection questionnaire. Access the DPS Marketplace, scroll to 'Open Banking' and click 'access as a supplier' to ensure you're accessing the correct questionnaire
Answered
11/01/2024 08:20
11. Please can you confirm what information you require for questions 3.8.4-7 in the supplier questionnaire?
As answered in clarification question 1, The Open Banking SQ does not have questions 3.8.4 - 3.8.7; please make sure you are using the Open Banking SQ and not the standard SQ. Access the DPS Marketplace, scroll to 'Open Banking' and click 'access as a supplier' to ensure you're accessing the correct questionnaire.
Answered
11/01/2024 08:20
10. For Supplier Questionnaire section 3.9: 1) Please can you advise what is meant by Carbon Reduction Plan? Does it need to include a suppliers supply chain and their clients or only the suppliers own operations? 2) Please can you advise what data is required re Scope 3 emissions? 3) There is reference to "Steel in major projects" - as this opportunity relates to Open Banking, we assume this is a N/A answer and you are not seeking information on (for example) aspects of a supply chain sustainable engagement programme?
Further information on the carbon reduction plan (CRP) can be found in the bid pack, along with a CRP template. This information is in 'bid pack part 1 (general)'.
Answered
11/01/2024 08:19

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