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Occupational Health and Related Services

Clarifications

There are 77 clarifications for this DPS

48. Please confirm that where suppliers are providing an e-voucher system, the term "supplier staff" would relate solely to those staff involved in managing the e-voucher system?
Supplier staff will include any personnel from the supplier organisation responsible for delivery and management of services under the contract.
Answered
14/05/2025 16:03
47. With regard to Schedule 18, Background Checks, please could the CCS provide an example for when " Supplier Staff must be vetted before working on the Contract." Would this be defined by the Buyer?
As per order schedule 18, this refers to convictions of supplier staff engaged in the provision of any deliverables under the contract. A buyer should list in Annex 1 any relevant convictions they wish to be checked and declared by the supplier. This schedule is optional for buyers to include.
Answered
14/05/2025 16:02
46. With regard to Schedule 9, Security, and in particular the Long Form requirement for ISO 27001/27002 compliance, please could the CCS advise whether NHS DSPT standards would be accepted as an alternative standard as they were for the RM6182 framework. NHS Digital requires organisations already accredited to ISO27001 to also be accredited to DSPT because they believe it provides greater assurance in relation to Personal Confidential Information, Understanding Responsibilities, Training and Managing Access. The DSPT is updated annually and accredited organisations are required to re-affirm compliance and submit updated evidence each year. Based on our understanding, the DSPT exceeds the CCS requirements for ISO 27001, so we would request it be accepted as an alternative.
CCS are happy to accept NHS DSPT as an alternative standard to ISO 27001. Suppliers should make clear to buyers prior to accepting a contract that this is the standard they have.
Answered
14/05/2025 16:02
44. With regard to Schedule 14, Service Levels, we note that "In line with the Sourcing Playbook, it is HMG's intention to publish the top Service Levels for the Government's most important contracts." Please could CCS confirm what would define the most important contracts?
Cabinet Office would decide on the definition of 'most important contracts' in previous years those contracts have been related to critical infrastructure and national services
Answered
09/06/2025 09:22
43. Can the CCS please confirm when Schedule 13 Implementation Plan should be completed and if this is optional for Buyers to use?
Schedule 13 Implementation Plan is an optional schedule for customers to include as part of their tender documents, and to be agreed between customer and supplier. It is a recommended schedule to set out and agree the implementation of services.
Answered
14/05/2025 16:01
42. Please confirm whether the document "DPS Appointment Form" is relevant and applicable for eyecare services?
Yes this form is applicable for all suppliers.
Answered
14/05/2025 16:01
41. Please confirm whether key subcontractors must be named on each order form?
Supplier's shall list all such Key Subcontractors on the Platform and in the Key Subcontractor Section in the Order Form. You need only disclose those Subcontractors who directly contribute to your ability to meet your obligations under the DPS Appointment Form (including under any Contract Agreement following a Competition Procedure).
Answered
20/05/2025 12:05
40. Please confirm whether Cyber Essentials Standard or Plus is required? In the "DPS Needs" document, as part of Bid Pack Part 1, point 27g indicates that only Cyber Essentials Basic is required, but point 47 contradicts this and states that Cyber Essentials Plus or equivalent is required: "You will be required to confirm in your response to Question 3.10.1 of the SQ that you will provide evidence of having a valid Cyber Essentials certificate (Cyber Essentials Plus or equivalent) in place following appointment to the DPS." Please confirm?
We can confirm that Cyber Essentials Standard is the required certification
Answered
14/05/2025 15:58
38. Please can you confirm for this DPS whether ISO27001 would be deemed an equivalent accreditation to Cyber Essentials
We are not able to accept ISO27001 as an equivalent to Cyber Essentials.
Answered
28/04/2025 16:45
37. Good morning, We are currently in the process of completing the DPS questionnaire and have some questions around the format of the pricing document, Vivup would normally provide a maximum price for the EAP per employee per annum based on a tiered employee headcount, we are struggling to understand how to price the service as the pricing document asks us to provide an hourly rate. Also, are we able to add in additional services within the pricing document alongside those listed such as Online GP, Legal Support, etc? Any advice or guidance would be much appreciated on this, Thankyou,
You are permitted to include headcount pricing but this should be detailed in the description, and any other additional details that aren't currently included to support customers and explain your pricing. Customers may then get in touch with you to clarify as part of their desktop evaluation.
Answered
10/04/2025 11:47
36. For this section of Stage 1, "1.14.10. The approximate percentage of contractual obligations assigned to the subcontractor" The percentage would vary dependent upon the Buyer's call-off contact requirement. Therefore, for the purpose of completing this questionnaire please advise how we should respond as a numerical value is required.
Please provide an average of these percentages via a reply to your Onboarding email thread.
Answered
10/04/2025 11:48
33. The pricing document in the questionnaire doesn't state anywhere for VDU eyecare vouchers (or eyecare vouchers of any kind). Is this correct? We cannot put the relevant prices in this spreadsheet.
"Services that have been included under the DPS rapid award for eyecare are: DSE Eyesight Tests Lenses Prescription Spectacles Safety Lenses Prescription Safety Spectacles and Eye Shields Prescription Polarised Spectacles Prescription Sunglasses Prescription Reaction Spectacles Occupational Lenses Prescription Lens Inserts Fitness for Task Eyesight Tests Colour vision tests Additional eyecare services If you are able to offer VDU eyecare vouchers or any other vouchers that aren't listed in any of the prepopulated fields on the prospectuses, please add these in as additional services lines on the most relevant pricing prospectus. We would also recommend adding these to the additional eyecare services prospectus so that customers can easily find this information and it isn't missed depending on the filters they select. "
Answered
13/01/2025 16:35
31. Please can this question be answered: The current CCS Framework has a pricing spreadsheet for helpline pricing - where providers provide a per head price for the EAP helpline based on headcount ranges. The CCS DPS does not provide the facility to price for this - which is crucial to EAP service delivery. Please provide an equivalent pricing document OR advise how helpline pricing is to submitted. This is absolutely crucial to enable bidders to proceed. Thank you
Answer has now been submitted.
Answered
13/01/2025 16:34
28. With regards to physiotherapy services, as per line 4.3.192, can we please confirm if subcontractors can be used? We note that we will be responsible for keeping prices held as per the contract, and for the full management of these subcontractors. May we also clarify if these rules around subcontractors also apply where this text has been duplicated? E.g. line 4.3.206.
Yes, we can confirm that subcontractors may be used for services under the DPS. Pricing must be readily available and kept up to date at all times
Answered
08/01/2025 08:17
27. The current CCS Framework has a pricing spreadsheet for helpline pricing - where providers provide a per head price for the EAP helpline based on headcount ranges. The CCS DPS does not provide the facility to price for this - which is crucial to EAP service delivery. Please provide an equivalent pricing document OR advise how helpline pricing is to submitted. This is absolutely crucial to enable bidders to proceed. Thank you
Helpline and telephone services have not been included as applicable under rapid award. Rapid award services that you've highlighted you are able to deliver are the only services to provide pricing for.
Answered
13/01/2025 16:32
26. In relation to DPS Schedule 5 (Management Levy and Information) can you please clarify what the amount of the management levy would be?
The Supplier will pay, excluding VAT, 1 % of all the Charges for the Deliverables invoiced to the Buyer under all Order Contracts.
Answered
10/12/2024 11:53
24. PAM Clarification Questions Regarding CCS DPS Pricing Schedules Good afternoon, We have been working on the pricing schedules provided within the prospectus section of the DPS within the portal. However, we have noticed some areas of the pricing schedules which are making it difficult to complete and/or provide full and accurate pricing for CCS' Contracting Authorities. Therefore, to help us complete these documents correctly and provide the required information for your Contracting Authorities, please may you support regarding the points below: General Observations: 1.You state we must not alter/change the pricing spreadsheet in any way but also advise we can include up to 30 additional services, though there is nowhere clearly outlined for us to incorporate these additional services. In addition, you state in 'treatment' tab, remove any services you do not deliver. Please could you clarify how/if we should remove/incorporate additional services/ones we do not provide? 2.The 'Standard OTS Treatments' tab requires a cost component breakdown on 'average treatment margins'. Please could you confirm what would be classified as 'average' as typically service delivery is tailored to the clients preferred service delivery model (so for instance the margins and percentages may vary between face-to-face onsite, face-to-face at PAM or other locations and remote delivery methods)? 3.Please can you advise why CCS did not advise of the need to provide treatment margin breakdown from the outset when we requested the pricing schedules to enable us to work on these earlier as we completed the questions on the portal, as we have never been asked for this by other frameworks we work with or even in previous CCS bid submissions? Additionally, please could you advise why this is required to be provided within the pricing as we believe providing this may be uncompetitive, especially as it would not be overly accurate if we are providing this as an 'average' across our services? 4.Please advise what would happen if we don't complete the cost component breakdown. 5.In the "Treatments" tab, you reference many services as 'treatment' when in many cases, the service is an assessment not a treatment. For example, when you ask in your table 'treatment required' the answer to that would be None/N/A. Would a description of what is included be more accurate to your requirements for the contents of that column? But if so, some cover this in the "Product Name/Description" column, so what should we provide in these cases? 6.Several services may be provided by various clinical disciplines (such as by an Occupational Health Advisor or Occupational Health Physician) based on the client's preference/case requirements. These different clinician types would incur different costs, however, there is nowhere to include these various clinician types for the same service. Please can you advise how CCS would wish for us to accommodate these within the spreadsheet if we are unable to alter the spreadsheet? 7.We have noticed there is no pricing schedule for an Employee Assistance Programme (EAP) service line. In previous iterations of the CCS there has been a cost for an EAP service (including online portal, mobile application, telephone services, live chat, bullying, harassment, whistleblowing support, management support and coaching/counselling support) with bandings based on varying client headcounts and uptake. This is a frequently used service and we are surprised to see this is not included within the pricing schedules. Please can you confirm if this should be included somewhere in the current pricing schedules or if there is a reason this has not been included in the pricing schedules so far? Specific Pricing Spreadsheet Queries 1.RM6296 OHRS DPS Prospectus - Eyecare and Hearing - Baseline Hearing Test + RM6296 OHRS DPS Prospectus - Eyecare and Hearing - Hearing Test a.Baseline hearing and Hearing Test is done in person only. I assume we can state N/A where relevant? Please clarify if this is what you mean by 'remove any services you do not deliver'? b.Baseline hearing and Hearing Test can be done by a variety of clinical/trained personnel. How is this to be entered/added to the spreadsheet as you state we can alter the spreadsheet but then state we add up to 30 additional services. Please clarify. 2.RM6296 OHRS DPS Prospectus - Eyecare and Hearing - DSE Eyesight Tests a.You state in the file description that this is for DSE Eyesight Tests but the category states 'Ergonomic and Display Screen Equipment (DSE) Assessment' b.Please advise how we can choose not to provide this service - do we just remove the service as it states in the spreadsheet and upload it? 3.RM6296 OHRS DPS Prospectus - Eyecare and Hearing - Fitness for Task Eyesight Test a.You state in the product name/description that it includes a driver medical. Please advise what you mean. b.As with DSE Eyesight tests, presume we remove service if we don't provide it? Please advise how this is done considering you also state not to alter/change the spreadsheet. 4.RM6296 OHRS DPS Prospectus - Occupational Health - Attendance Management a.You give pick lists under Supplier Personnel for the first service line but not the others. Please advise b.How do we add additional service lines by other clinicians. c.As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately? 5.RM6296 OHRS DPS Prospectus - Occupational Health - Education and Awareness Programmes a.How do we add additional service lines by other clinicians. 6.RM6296 OHRS DPS Prospectus - Occupational Health - Fitness for Task and Safety Critical Work Services a.There is numerous fitness for task and safety critical medicals - how do we add multiple clinician types by each medical? b.As with all, cost component breakdown is one table and the 'treatments' have varied services and service delivery methods. Please advise how we are to complete this accurately? c.If you expect further breakdown to be provided by each service line by each clinician, then your instructions don't allow this ('no more than 30 additional services) as there are 28 service lines detailed under 'treatment' so limiting capability to add multi clinicians to each service line. 7.RM6296 OHRS DPS Prospectus - Occupational Health - Health Screening Services a.Why are physiotherapy services listed under this service line? 8.RM6296 OHRS DPS Prospectus - Occupational Health - Health Surveillance a.Same queries as detailed under RM6296 OHRS DPS Prospectus - Occupational Health - Fitness for Task and Safety Critical Work Services b.D&A, Blood Fluid Exposure and Needlestick Injury all have sub section service categories. How do you wish us to add these? 9.RM6296 OHRS DPS Prospectus - Occupational Health - Ill Health Retirement a.As listed under other pricing schedules, how do we add additional service lines. 10.RM6296 OHRS DPS Prospectus - Occupational Health - Immunisations, Vaccinations, Inoculations, Medications and Blood Tests a.As listed under other pricing schedules, how are we complete cost component breakdown when each cost for each vaccine/treatment varies? b.Why is cost for administering the vaccination/bloods/medication a separate line when its also included within each service line? 11.RM6296 OHRS DPS Prospectus - Occupational Health - Physiotherapy Services a.Why is the category 'Fitness For Task Assessments and Health Surveillance Services' but the product name is physiotherapy and the pricing schedule labelled physiotherapy? Please advise. 12.RM6296 OHRS DPS Prospectus - Occupational Health - Pre- Appointment and Pre-Enrolment Checks a.Please advise why there is 'pre-enrolment' and pre-appointment' categories - in essence they are the same. Please advise. 13.RM6296 OHRS DPS Prospectus - Occupational Health - Workplace Assessments and Diagnostics to Support Buyers Personnel a. As listed under other pricing schedules, how are we complete cost component breakdown when each cost for each vaccine/treatment varies? 14. RM6296 OHRS DPS Prospectus - EAP - Consultancy and Clinical Supervision a. As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately? 15. RM6296 OHRS DPS Prospectus - EAP - Counselling Services a. As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately? 16.RM6296 OHRS DPS Prospectus - EAP - Health and Wellbeing Promotion and Awareness a. As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately? 17. RM6296 OHRS DPS Prospectus - EAP - Interactive Health Kiosks a. As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately? 18. RM6296 OHRS DPS Prospectus - EAP - Mediation a. As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately? 19. RM6296 OHRS DPS Prospectus - EAP - Structured Professional Support a. As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately? 20. RM6296 OHRS DPS Prospectus - EAP - Therapeutic Intervention a. As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately? 21. RM6296 OHRS DPS Prospectus - EAP - Trauma and Critical Incident Support a. As with all, cost component breakdown is one table and the 'treatments' have varied service delivery methods. Please advise how we are to complete this accurately?
"Answers provided by question number and heading- General observations: 1. Please add an additional service line and include a clear description. If prices differ to the requested units in the prospectus then the price and its mechanism should be included in the description, this should be easily comparable and clear. Additional service lines must fit within the scope of rapid award; stand alone service with no complex or nuanced requirements. Anything outside of this would need to be completed via standard award. The spreadsheet may be added to up to a maximum of 30 additional service lines provided the format is not altered. If a supplier doesn't deliver a service line then they should leave the corresponding boxes to that service line blank 2. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. 3. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. 4. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. 5. Treatment is the blanket term used and as such can include services such as an assessment. Using assessment as an example; assessment would be entered into the 'treatment required" column. 6. Please add an additional service line and include a clear description. If prices differ to the requested units in the prospectus then the price and its mechanism should be included in the description, this should be easily comparable and clear. Additional service lines must fit within the scope of rapid award; stand alone service with no complex or nuanced requirements. Anything outside of this would need to be completed via standard award. The spreadsheet may be added to up to a maximum of 30 additional service lines provided the format is not altered. 7. This can't be purchased via rapid award. These service lines are included in standard award where pricing is not required to be submitted at DPS level but at further competition stage Specific pricing spreadsheet queries: 1. a) If a treatment/service is not provided a price should not be given. The treatment/service should not be removed but instead any columns relating to it providing descriptions or price should be left blank b) Please add an additional service line and include a clear description. If prices differ to the requested units in the prospectus then the price and its mechanism should be included in the description, this should be easily comparable and clear. Additional service lines must fit within the scope of rapid award; stand alone service with no complex or nuanced requirements. Anything outside of this would need to be completed via standard award. c) No more than 30 additional service lines may be added to each treatment tab. 30 additional service lines may be added (as a maximum), not 30 service lines overall. 2. If a treatment/service is not provided a price should not be given. The treatment/service should not be removed but instead any columns relating to it providing descriptions or price should be left blank 3. If a treatment/service is not provided a price should not be given. The treatment/service should not be removed but instead any columns relating to it providing descriptions or price should be left blank 4. Please add an additional service line and include a clear description. If prices differ to the requested units in the prospectus then the price and its mechanism should be included in the description, this should be easily comparable and clear. Additional service lines must fit within the scope of rapid award; stand alone service with no complex or nuanced requirements. Anything outside of this would need to be completed via standard award. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 5. Please add an additional service line and include a clear description. If prices differ to the requested units in the prospectus then the price and its mechanism should be included in the description, this should be easily comparable and clear. Additional service lines must fit within the scope of rapid award; stand alone service with no complex or nuanced requirements. Anything outside of this would need to be completed via standard award. 6. a) Please add an additional service line and include a clear description. If prices differ to the requested units in the prospectus then the price and its mechanism should be included in the description, this should be easily comparable and clear. Additional service lines must fit within the scope of rapid award; stand alone service with no complex or nuanced requirements. Anything outside of this would need to be completed via standard award. b) A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. c) No more than 30 additional service lines may be added to each treatment tab. If there are already 28 service lines in the prospectus, 30 additional service lines may be added (as a maximum), not 30 service lines overall. 7. As with the previous pricing model under the framework, physiotherapy services falls under Health Screening which is encapsulated under the Fitness For Task Assessments and Health Surveillance Services tab. 8. Please add an additional service line and include a clear description. If prices differ to the requested units in the prospectus then the price and its mechanism should be included in the description, this should be easily comparable and clear. Additional service lines must fit within the scope of rapid award; stand alone service with no complex or nuanced requirements. Anything outside of this would need to be completed via standard award. 9. Add an additional service line and include a clear description. If prices differ to the requested units in the prospectus then the price and its mechanism should be included in the description, this should be easily comparable and clear. Additional service lines must fit within the scope of rapid award; stand alone service with no complex or nuanced requirements. Anything outside of this would need to be completed via standard award. 10. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 11. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 12. Pre-enrollment is a process that happens before someone enrolls in an organisation, while a pre-appointment happens before a procedure or event e.g. military deployment 13. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 14. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 15. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 16. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab 17. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 18. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 19. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 20. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. 21. A mode average is sufficient here. Please complete the information to the best of your ability. Pricing matrix documents do not form part of the onboarding evaluation so are not individually checked by our team. Regarding Table 2 of the pricing matrix, it is there so the customer can use it as an evaluation tool when conducting a desktop evaluation to foster price transparency and assist verification of value for money. It doesn't dictate the price overall and shouldn't be used as a stand alone tool to select suppliers. The price is dictated by the prices submitted on the treatments tab. "
Answered
22/01/2025 15:57
23. When completing the Generic Prospectus, each text box has a 300 word count limit. However, the system allows us to type over this limit, and when we click Save and View Answers, we can see our full response (over the 300 word limit). Could you please confirm whether the 300 word count limit applies and whether any words over the 300 would be automatically removed in the prospectus viewed by the Buyer? If so, would it be possible to extend the word count, it is not feasible to answer all of the requested items within 300 words.
"We have spoken with NQC who manage the DPS system and they have advised: The system will display how many words the supplier has left to populate. It will let them continue typing, however they should not exceed the available words, as it will throw up an error message when they attempt to proceed to the next stage. "
Answered
13/01/2025 16:31
22. There are 8 pricing docs as follows: 1. Consultancy and Clinical Supervision; 2. Counselling Services; 3. H&W promotion and awareness; 4. Health Kiosks; 5. Mediation; 6. Professional Support; 7. Therapeutic Intervention; 8. Trauma and CI. Therefore, this does not provide an option to price for 24/7 helpline - which is usually priced on organisation headcount. Please advise.
The prospectus for this DPS was based on the pricing model from the RM6182 framework (this DPS's predecessor)You are permitted to include headcount pricing but this should be detailed in the description, and any other additional details that aren't currently included to support customers and explain your pricing. Customers may then get in touch with you to clarify as part of their desktop evaluation.
Answered
03/12/2024 10:29
21. Re this: 2. When comparing to current CCS Framework pricing doc, the CCS DPS has 8 pricing documents, but do not provide facility for headcount pricing i.e. helpline etc. Please advise Thank you If a supplier is providing services where an examination may be required, e.g. as part of any assessment, they should provide confirmation of any additional costs this examination may incur, in addition to the costs quoted elsewhere We cannot see the 8 pricing documents that you refer to, please could you provide further information? There are 8 pricing documents - one for each element so of service delivery e.g. counselling; health kiosks etc, but but do not provide facility for headcount pricing i.e. helpline etc. Please advise Thank you
The prospectus for this DPS was based on the pricing model from the RM6182 framework (this DPS's predecessor)You are permitted to include headcount pricing but this should be detailed in the description, and any other additional details that aren't currently included to support customers and explain your pricing. Customers may then get in touch with you to clarify as part of their desktop evaluation.
Answered
03/12/2024 10:28

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