1. Home
  2. DPS marketplace
Cyber Security Services 3 DPS

Clarifications

There are 123 clarifications for this DPS

112. r.e. Article 1.3, is it mandatory to have the indemnity to principals clause within our public and products liability policy?
Could you please confirm the clause you are referring to?
Answered
03/01/2023 13:35
111. Regarding Joint Schedule 8 Article 2.1 Please could you confirm that a company can be the guarantor (where it is stated that the guarantor shall be ''any person acceptable to CCS/Buyer to give a DPS/Order Guarantee'')? And can there be a limit of amount?
Please refer to the Deed of Guarantee within Joint Schedule 8. The guarantor can be a company and will need to guarantee all of the suppliers obligations. Please see previous response a guarantor is not a condition of appointment to this DPS unless specified by CCS Commercial Finance team in the event that a supplier fails to meet the financial threshold score.
Answered
03/01/2023 13:42
110. Regarding DPS Core Terms 3.2.11 With respect to article 3.2.11. You state: "The Buyer can cancel any order or part order of Goods which has not been Delivered. If the Buyer gives less than 14 days notice then it will pay the Supplier's reasonable and proven costs already incurred...". Can you confirm that if the Buyer cancels an order through no fault of the Supplier but the Supplier has incurred costs then the costs can be recovered even if more than 14 days is given?
CCS does not agree. The clause shall remain as drafted.
Answered
05/01/2023 13:01
109. Could you please clarify question 180: 'Upload documentary evidence for a certificate for each principal contract for goods and/or services provided in the last 3 years'. Can you provide guidance on what is expected of such a certificate and what it should contain?
Please refer to the 'Read First RM3764.3 Cyber Services DPS Needs' document within the bid pack. This question is not applicable and no evidence is required as part of your DPS submission. Awarding buyers only may request for evidence in accordance with their statement of requirements at award stage.
Answered
18/10/2022 09:02
108. I am applying for RM6235 -Space Enabled & Geospatial Services Dynamic Purchasing System Agreement. I've looked in the documentation but I can't find any guidance on question 180: 'Upload documentary evidence for a certificate for each principal contract for goods and/or services provided in the last 3 years'. Can you provide guidance on what is expected of such a certificate and what it should contain?
This is the RM3764.3 Cyber Security Services 3 DPS, to ask clarifications for RM6235 please click on 'clarifications' under the Space Enable and Geospatial Services DPS
Answered
28/09/2022 15:37
106. The CCS frameworks website lists "managed security services including crest accredited Security Operations Centre (SOC) and managed detection and response". The Services Matrix v3 in the Bid Pack v4 does not have SOC and MDR listed. Can you please confirm if Buyers can buy SOC and MDR services through this framework? If so, how many Orders have been placed for these services to date?
The service matrix includes SOC, MDR and Crest Accredited SOC
Answered
28/09/2022 15:41
105. Both of the previous two questions regarding submitting evidence and parent company guarantee relate to the supporting evidence requested by CCS, not the Cyber Security DPS SQ itself.
Answered directly
Answered
20/01/2023 11:23
104. CCS has requested a parent company guarantee, our parent company is purely for shareholding purposes and all revenue is generated and managed through the company making the application, What action should we take?
Could you please confirm which question on the SQ you are referring to?
Answered
08/06/2022 12:06
103. How do I share the evidence that's been requested? I can't see anywhere to attach or submit our insurance certificates etc.
Could you please confirm which question on the SQ you are referring to?
Answered
08/06/2022 12:06
101. Where can I get a list of supplier contact details?
Supplier contact details are obtained via filtering on the DPS for the services you require. I will contact you with information on the buying process
Answered
04/02/2022 11:49
100. Is CCS willing to make the same changes to RM3764iii under the Framework Award Form as they have done under RM3808? This would involve amendments to Clauses 3.2.2, 3.2.11, 8.7 and 10.3.2 of the Core terms DPS?
CCS can confirm that these are standard Clauses and will remain unchanged.
Answered
21/10/2021 15:59
99. With reference to Clarification Question 22, please could you advise where the requirement for supplier employees to be BPSS cleared is stated in the Bid Pack? Many thanks
Please refer to the DPS Buyer Needs document within the bid pack
Answered
18/10/2021 08:34
98. I am unclear on how customers engage us through this DPS. If we had a customer who wished to buy cyber security solutions through us and their procurement rules allowed them to, could they choose to award directly via this framework because we are pre-approved etc?
Buyers are unable to direct award, the DPS requires further competition. Further competition (bid) documents will not be sent through the DPS itself, this is essentially a filtering process for buyers to obtain a list of pre-qualified suppliers. Buyers will invite you to tender through their own eSourcing platform, CCS's eSourcing Suite or by email. It is vital therefore that you maintain your contact details up to date on the DPS as these will be the details that buyers use when inviting you to a further competition.
Answered
21/09/2021 14:28
97. Hi, Please can you confirm if /where buyers can determine if a supplier is NCSC Assured or not? Regards
Buyers will undertake a filtering process on the DPS to determine certification. They will choose the route, NCSC Assured or Non-Assured, subject areas, standards and experience. The buyers will then create a list of pre-qualified suppliers to use for further competition.
Answered
09/09/2021 14:02
96. We were appointed on the Cyber Security Services 3 DPS earlier this month. To date we have not seen any call off opportunities. We have also been appointed recently on the AI DPS (RM6200) and the Automation DPS (RM6173) and we have not seen any call off contracts for those either. Can you please clarify how call off opportunities will be sent to us (ie by email or do we have to search for them on the portal)? Can you also confirm that our status of "Appointed" means that we are now eligible to receive notifications of call off contracts on these DPS's or is there a back end process that must still be completed before we will be notified of opportunities under the DPS?
Further competition (bid) documents will not be sent through the DPS itself, this is essentially a filtering process for buyers to obtain a list of pre-qualified suppliers. Buyers will invite you to tender through their own eSourcing platform, CCS's eSourcing Suite or by email. It is vital therefore that you maintain your contact details up to date on the DPS as these will be the details that buyers use when inviting you to a further competition. It is also important to register with CCS's eSourcing Suite.
Answered
01/04/2021 10:32
95. With regards to the documentary evidence required for the parent company guarantee in question 172 of the SQ Evidence Submission, would a letter from the parent company confirming the guarantee meet the requirement or is a specific document format required? We are also pursuing the AI DPS (RM6200) and the Automation DPS (RM6173) in due course and request clarity on whether this answer would apply to those DPS's evidence submissions as well?
Suppliers can provide the details of their parent company guarantee at this stage, if they wish, but are not obliged to do so. No evidence is required as part of the DPS submission. If a supplier is not successful with meeting the 51 D&B score, CCS may at a later stage request the parent company guarantee. Awarding buyers may also request evidence in accordance with their statement of requirements at award stage.
Answered
19/02/2021 13:34
94. Dear CCS. I asked the following question a week ago : "Can I confirm if there is a "Data Protection Liability Cap" for the Cyber Security Services RFP and, if so, what is the cap?. Can you advise when we could expect a response?
Answered in previous question
Answered
27/01/2021 12:16
93. Can I confirm if there is a "Data Protection Liability Cap" for the Cyber Security Services RFP and, if so, what is the cap?
Please refer to the Bid Pack where DPS Appointment Form version 2 containing Special Term 7 can be located, the liability on Suppliers for GDPR breach is capped at £10m.
Answered
27/01/2021 12:15
92. We are already listed on the Cyber Security Services 3 DPS for some services, but have recently added another service to our portfolio. Please can you advise how we go about adding a service to the live DPS.
You will need to log into the SRS system and your SQ and in section 2 you can amend your service offerings. Once you have re-submitted you will be prompted to re-accept the terms and conditions.
Answered
24/09/2020 10:05
91. Good Afternoon, Sorry I am struggling to find the answer in the guidance. Can you confirm if in the DPS there is any Marking guidelines and Weightings for the questions that will be asked in the ITT? Or do we outline and set our own? Thank you
Buyer has been answered directly
Answered
24/09/2020 16:01

Welcome to Supplier Registration Service chat.
Please do not send any confidential information.

Please be aware that this chat is using translation software powered by Google Translate which may affect the accuracy of the language and phrases used.

Are you sure you wish to end this chat? Are you sure you wish to disconnect this chat? New chat message from Please use the 'End Chat' link to end this chat and close the window. Do you want to reset the chat window position? Reset windows