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What should I do if I can't find my organisation?

Answer

Go to the 'I can’t find my organisation' page from the registration search results.

 

Background

The primary source for registration identification is a Dun & Bradstreet D-U-N-S Number. If your organisation is not yet listed with Dun & Bradstreet and you do not have a D-U-N-S Number, you can still register on the platform. Registration is free and our administrators will check your organisation information with Dun & Bradstreet on your behalf if you use the 'I can’t find my organisation' option.

 

Steps

1. Go to the 'I can’t find my organisation' page from the registration search results

2. Enter the full registered name of your organisation

3. Use the google lookup field and search for your organisation’s headquarters or registered address

4. Complete any remaining mandatory address fields. Do not update any of the fields that were auto filled by the google lookup. If the auto filled fields are incorrect, use the google lookup to search for the correct address.

5. Press ‘Next’ and complete your registration as normal

 

 

If at any time you need support contact our Support Team using the Contact us form.

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