What is the difference between a campaign and category?
Answer
A campaign involves inviting suppliers to complete an assessment by a certain deadline. A category is a configurable list of suppliers that you wish to review who already have data in the system.
Background
We offer two types of tools to engage and analyse your suppliers’ responses.
A campaign involves inviting suppliers to complete an assessment by a certain deadline. Our system will automatically send out an invitation email on the first day of the campaign, and send periodic email reminders based on a number of days that you have set. Reminder emails are sent until the supplier enters the Invitation Code or the Campaign ends (whichever comes first).
A category is a configurable list of suppliers that you wish to review. The information to be included in a category must already be shared with your organisation in order to add it to the category. Analysis can be carried out on these suppliers without the need to issue any kind of email correspondence. This is useful for post-hoc analysis.
Steps
Further guidance on creating a campaign or category can be found below:
Creating and amending a campaign
Creating and amending a category
If you have any further questions regarding the Supplier Registration Service platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.