1. Home
  2. Help

What should I do if I have forgotten my password?


Go to the ‘Forgotten your password?’ page from the sign in page.



Email authentication means that you can set up a new password in the event that you forget your current password. You should consider using a passphrase as these are usually longer, easier to remember and offer greater security.



  1. Go to the ‘Forgotten your password?’ page from the sign in page
  2. Enter the email address that you used to register and an email will be resent to your email address
  3. Create a safe password or passphrase following the rules on the password page
  4. Press ‘Save’ to create a new password


If you have any further questions regarding the Supplier Registration Service platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.

Was this page helpful? 👍 👎

Welcome to Supplier Registration Service chat.
Please do not send any confidential information.

Please be aware that this chat is using translation software powered by Google Translate which may affect the accuracy of the language and phrases used.

Are you sure you wish to end this chat? Are you sure you wish to disconnect this chat? New chat message from Please use the 'End Chat' link to end this chat and close the window. Do you want to reset the chat window position? Reset windows