1. Home
  2. Help

How long does my password last?


Your password will last forever unless you choose to change it.



Once you have created your password during your registration process, it will not expire unless you change this using the forgotten password process or if you choose to change this via your user settings page on your account.



  1. If you have forgotten your password, go to the ‘Forgotten your password?’ page from the sign in page
  2. Enter the email address that you used to register and an email will be resent to your email address
  3. Create a safe password or passphrase following the rules on the password page
  4. Press ‘Save’ to create a new password
  5. If you want to change your password, go to your user name at the top right of 'Your dashboard' and use the ‘Edit password’ option


If you have any further questions regarding the Supplier Registration Service platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.

Was this page helpful? 👍 👎

Welcome to Supplier Registration Service chat.
Please do not send any confidential information.

Please be aware that this chat is using translation software powered by Google Translate which may affect the accuracy of the language and phrases used.

Are you sure you wish to end this chat? Are you sure you wish to disconnect this chat? New chat message from Please use the 'End Chat' link to end this chat and close the window. Do you want to reset the chat window position? Reset windows