How long does my password last?

Answer

Your password will last forever unless you choose to change it.

Background

Once you have created your password during your registration process, it will not expire unless you change this using the forgotten password process or if you choose to change this via your user settings page on your account.

Steps

1. If you have forgotten your password, go to the ‘Forgotten your password?’ page from the sign in page
2. Enter the email address that you used to register and an email will be resent to your email address
3. Create a safe password or passphrase following the rules on the password page
4. Press ‘Save’ to create a new password
5. If you want to change your password, go to your user name at the top right of 'Your dashboard' and use the ‘Edit password’ option

If you have any further questions regarding the Supplier Registration Service platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.