Once I submit my questionnaire who can see my answers?
Answer
Users on your own account with the relevant viewer permission and your customer(s) that the response has been shared with can see the answers.
Background
A combination of user permissions and strict sharing controls ensures that only approved users on your organisation account can view questionnaire data and offer to share this with a customer. The Viewer permission provides read only access rights to questionnaire responses. The Buyer Manager permission allows a user to share questionnaire data with a customer. User permissions and data sharing can be managed and edited at any time through the platform if you have the appropriate user permissions.
Steps
- To check which customers have access to your questionnaires, go to the ‘Manage data sharing’ page from 'Your dashboard'
- Use the Status filter to search for items that have a sharing status of ‘Accepted’
- To check which colleagues have access to your questionnaires, go to the ‘Manage your users’ page from 'Your dashboard'
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