My registration has to be approved by a User Manager. How do I find out who that is?

Answer

Go to the Contact us form and request support with registration.

Background

The first user to register an organisation account is granted User Manager permission. This permission is used to manage other users on the organisation account. If you register on the platform and an organisation account already exists, the User Manager will be notified and is required to approve your access request before you can sign in to the platform. The User Manager may not always action the request immediately but in the event that this does not happen when required, you should contact the Support Team.

Steps

1. Go to the Contact us form and request support with registration
2. Provide your email address the organisation name or DUNS number that you have requested access to
3. The Support Team will make contact with the User Manager to process your request
4. You will be notified of the outcome of the request

If you have any further questions regarding the Supplier Registration Service platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.