Help

What should I do if I can't find my D-U-N-S Number?

Answer Go to the 'I can’t find my organisation' page from the registration search results.   Background The primary source for registration identification is a Dun & Bradstreet D-U-N-S Number. If your organisation is not yet listed with Dun & Bradstreet and you do not have a D-U-N-S Number, y…

How do I register my organisation?

Answer In order to register your organisation on the Supplier Registration Service please go to the 'Home' page and select the appropriate 'Register' option.Please note that this platform has been created for suppliers and buyers to use.A supplier is a company or organization that sells or supplies…

My registration has to be approved by a User Manager. How do I find out who that is?

Answer Go to the Contact us form and request support with registration.   Background The first user to register an organisation account is granted User Manager permission. This permission is used to manage other users on the organisation account. If you register on the platform and an organisat…

What should I do if I can't find my organisation?

Answer Go to the 'I can’t find my organisation' page from the registration search results.   Background The primary source for registration identification is a Dun & Bradstreet D-U-N-S Number. If your organisation is not yet listed with Dun & Bradstreet and you do not have a D-U-N-S Number, y…

Why do I need a secret question?

Answer You need a secret question if you contact the Support Team. You will be asked to confirm 2 random characters from your answer to verify your identity.   Background A secret question and answer combination provides increased security to your user account as only you should know this…