Help

How do I register my organisation?

Answer Go to the 'Register' page from the 'Home' page.   Background Each unique trading entity must register on the platform as an organisation before users from that o…

What should I do if I can't find my D-U-N-S Number?

Answer Go to the 'I can’t find my organisation' page from the registration search results.   Background

I have not received my activation email, what should I do?

Answer Check your junk mail folder and if the activation email is not there go to the ‘Forgotten your password?’ page from the sign in page.   Background…

What should I do if my activation fails?

Answer Go to the ‘Forgotten your password?’ page from the sign in page.   Background

Should I ever write my password down?

Answer No, you should never write your password down.   Background